Story image

Slingshot best performing broadband provider

19 Feb 15

A new survey by consumer ratings group Canstar Blue has named Slingshot as the best performing broadband provider in New Zealand for the second year running. 

Slingshot was awarded 5 star ratings across seven categories, including overall satisfaction, best reliability of service and best value for money.

In the highly competitive New Zealand broadband market Slingshot came out noticeably ahead of all the other New Zealand telcos in the survey, which canvassed 1,120 households.

Slingshot GM Taryn Hamilton says the company’s constant drive to offer new innovative products and services, combined with a ‘dedication to strive for top customer service’ is the reason it won the award two years in a row.

“We’re big believers in loyalty, consistency and ensuring our customers always come first, which is why we place huge importance, and put a lot of time into ensuring our in-house call centre is running smoothly,” Hamilton says.

“It’s also our mission to not only provide the best value broadband in New Zealand but also provide our customers with products and features that stand out from the rest.”

In a statement, Canstar general manager Derek Bonnar says, “Slingshot has done a great job in maintaining their performance, upholding last year’s ratings with full marks across the categories from their very satisfied customers.”

The Canstar award comes on the back of a bumper year for Slingshot which included opening up Global Mode for all of its customers and offering handy and unique services such as data only plans. 

Dimension Data nabs three Cisco partner awards
Cisco announced the awards, including APJ Partner of the Year, at a global awards reception during its annual partner conference.
WatchGuard’s eight (terrifying) 2019 security predictions
The next evolution of ransomware, escalating nation-state attacks, biometric hacking, Wi-Fi protocol security, and Die Hard fiction becomes reality.
Rimini Street hits NZ shores with new subsidiary
The third-party support provider for Oracle and SAP has opened a new Auckland-based office and appointed Sean Jones as NZ senior account executive.
Why the adoption of SAP is growing among SMEs
Small and medium scale enterprises are emerging as lucrative end users for SAP.
Exclusive: How the separation of Amazon and AWS could affect the cloud market
"Amazon Web Services is one of the rare companies that can be a market leader but remain ruthlessly innovative and agile."
HPE extends cloud-based AI tool InfoSight to servers
HPE asserts it is a big deal as the system can drive down operating costs, plug disruptive performance gaps, and free up time to allow IT staff to innovate.
Digital Realty opens new AU data centre – and announces another one
On the day that Digital Realty cut the ribbon for its new Sydney data centre, it revealed that it will soon begin developing another one.
A roadmap to AI project success
Five keys preparation tasks, and eight implementation elements to keep in mind when developing and implementing an AI service.