A new survey by consumer ratings group Canstar Blue has named Slingshot as the best performing broadband provider in New Zealand for the second year running.
Slingshot was awarded 5 star ratings across seven categories, including overall satisfaction, best reliability of service and best value for money.
In the highly competitive New Zealand broadband market Slingshot came out noticeably ahead of all the other New Zealand telcos in the survey, which canvassed 1,120 households.
Slingshot GM Taryn Hamilton says the company’s constant drive to offer new innovative products and services, combined with a ‘dedication to strive for top customer service’ is the reason it won the award two years in a row.
“We’re big believers in loyalty, consistency and ensuring our customers always come first, which is why we place huge importance, and put a lot of time into ensuring our in-house call centre is running smoothly,” Hamilton says.
“It’s also our mission to not only provide the best value broadband in New Zealand but also provide our customers with products and features that stand out from the rest.”
In a statement, Canstar general manager Derek Bonnar says, “Slingshot has done a great job in maintaining their performance, upholding last year’s ratings with full marks across the categories from their very satisfied customers.”
The Canstar award comes on the back of a bumper year for Slingshot which included opening up Global Mode for all of its customers and offering handy and unique services such as data only plans.