IT Brief New Zealand - Technology news for CIOs & IT decision-makers
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SOTI launches XSight Live View for real-time enterprise mobility oversight
Wed, 21st Feb 2024

Global Enterprise Mobility Management (EMM) solutions leader, SOTI, has announced the release of SOTI XSight Live View, a revolutionary tool designed to visualise business and mobile device data in real-time. SOTI XSight Live View is the first solution of its kind in the industry, offering organisations in sectors such as retail, healthcare, and transportation and logistics a comprehensive view of their mobile device fleet status and performance.

Previously, the lack of transparency in frontline operations led to increased operational costs, inefficiencies, and electronic waste. These blind spots brought about vulnerabilities and risks concerning compliance, cybersecurity, and quality. SOTI XSight Live View aims to offer businesses real-time insights, contributing to more responsive, agile, and informed decision-making.

Commenting on the current need for improved technological operations, Michael Dyson, VP for Sales, APAC at SOTI, says: “New research from SOTI highlights that 75% of Australian organisations are calling for enhanced operational intelligence to gauge business mobility performance effectively. A further 70% are seeking superior diagnostic tools and 74% need advanced visibility solutions to anticipate future challenges, get more from existing devices and avoid costly, large-scale IT investments. SOTI XSight not only facilitates the seamless integration and management of organisational devices to maximise output and uptime, but it also ensures the secure handling of sensitive data."

SOTI XSight Live View offers a dynamic dashboard that presents data such as location, signal strength, and speed. It also displays business information like inventory levels, delivery status, and any other business-specific requirements. The solution allows IT professionals to study historical situational data, assisting them in resolving issues and ensuring continual business operations. For indoor operations, SOTI XSight Live View provides a List View, supporting visualisation in both indoor and outdoor environments.

Discussing the significance of the tool, Carl Rodrigues, President and CEO at SOTI, states: “With the launch of SOTI XSight Live View, we are not just introducing the industry’s leading visualisation tool, we are revolutionising how businesses gain real-time insights into their operations. Live View is not a feature, it's a strategic move towards increased revenue, improved customer satisfaction and enhanced operational efficiency. SOTI XSight Live View will be a game-changer for organisations looking to stay agile, responsive and ahead of the curve in an ever-evolving digital landscape.”

The solution equips IT teams with the ability to retrieve data from up to two hours in the past, allowing for a more accurate diagnosis and resolution of device or network issues that could result in costly downtime. SOTI XSight Live View offers actionable insights through a single point of view on fleet status, performance and real-time operation visibility. It unifies and customises business data into a system for comprehensive real-time monitoring and reporting.