IT Brief New Zealand - Technology news for CIOs & IT decision-makers
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Staff to supply own devices by 2017?
Tue, 7th May 2013
FYI, this story is more than a year old

As enterprise bring your own device (BYOD) programs continue to become more commonplace, 38% of companies expect to stop providing devices to workers by 2016.

That is according to a global survey of CIOs by Gartner, who as a result predicts by 2017, half of employers will require employees to supply their own device for work purposes.

"BYOD strategies are the most radical change to the economics and the culture of client computing in business in decades," says David Willis, vice president, Gartner.

"The benefits of BYOD include creating new mobile workforce opportunities, increasing employee satisfaction, and reducing or avoiding costs."

Defining a BYOD strategy as an alternative strategy for employees, business partners and other users, Gartner expects the surge to typically span smartphones and tablets, but the strategy may also be used for PCs.

Willis says BYOD drives innovation for CIOs and the business by increasing the number of mobile application users in the workforce.

Rolling out applications throughout the workforce presents myriad new opportunities beyond traditional mobile email and communications.

Applications such as time sheets, punch lists, site check-in/check-out, and employee self-service HR applications are just a few examples. Expanding access and driving innovation will ultimately be the legacy of the BYOD phenomenon.

"However, the business case for BYOD needs to be better evaluated," Willis says. "Most leaders do not understand the benefits, and only 22% believe they have made a strong business case.

"Like other elements of the Nexus of Forces (cloud, mobile, social and information), mobile initiatives are often exploratory and may not have a clearly defined and quantifiable goal, making IT planners uncomfortable.

"If you are offering BYOD, take advantage of the opportunity to show the rest of the organization the benefits it will bring to them and to the business."

Midsize to large businesses

While BYOD is occurring in companies and governments of all sizes, IDC says it is most prevalent in midsize and large organizations ($500 million to $5 billion in revenue, with 2,500 to 5,000 employees).

BYOD also permits smaller companies to go mobile without a huge device and service investment.

But Willis warns how a well-managed BYOD program subsidises the use of a personal device is critical, and can dramatically change the economics.

Today, roughly half of BYOD programs provide a partial reimbursement, and full reimbursement for all costs will become rare.

Willis believes that coupling the effect of mass market adoption with the steady declines in carrier fees, employers will gradually reduce their subsidies and as the number of workers using mobile devices expands, those who receive no subsidy whatsoever will grow.

"The enterprise should subsidize only the service plan on a smartphone," he says.

"What happens if you buy a device for an employee and they leave the job a month later? How are you going to settle up?

"Better to keep it simple. The employee owns the device, and the company helps to cover usage costs.

BYOD brings greater risk?

Unsurprisingly, security is the top concern for BYOD, with the risk of data leakage on mobile platforms particularly acute.

But in general, IT is catching up to the phenomenon of BYOD according to Willis, as more than half of organisations rate themselves high in security of corporate data for enterprise-owned mobile devices.

This new confidence in the security posture to support BYOD is a reflection of more-mature tools and processes that address myriad needs in the security area.

"We're finally reaching the point where IT officially recognises what has always been going on: People use their business device for nonwork purposes," Willis says.

"They often use a personal device in business.

"Once you realise that, you'll understand you need to protect data in another way besides locking down the full device.

"It is essential that IT specify which platforms will be supported and how; what service levels a user should expect; what the user's own responsibilities and risks are; who qualifies; and that IT provides guidelines for employees purchasing a personal device for use at work, such as minimum requirements for operating systems."

To read the report "Bring Your Own Device: The Facts and the Future" click here

Will the BYOD boom continue? Will it become an expectation to supply your own device in years to come? Tell us your thoughts below