Telecom compensates customers

XT customers will get free calling to Telecom landlines and Telecom mobiles this weekend in compensation for Monday’s outage.

In addition, those customers south of Taupo who were unable to use their cellphone during the outage will have all mobile charges from the previous Monday, 7 December, credited to their account.

In a statement Telecom CEO says the company deeply regrets the inconvenience caused to XT customers during Monday’s outage. “Although we suffered a set-back this week, I believe XT to be the best mobile network choice for New Zealand and New Zealanders,” says Reynolds.