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Transform your business with Telstra Adaptive Networks

Fri, 23rd Oct 2026 (Today)
Anthony Caruana
ANTHONY CARUANA Interview Editor

In business, big doesn't always beat small. But fast almost always defeats slow. That means businesses must be agile and ready to adapt to change. Sitting at the foundation of all successful businesses are networks that can adapt to accommodate new business opportunities and to overcome emerging challenges.

The most effective networks do more than provide connectivity. They can help organisations improve performance, adapt more quickly to change, strengthen protection, and gain greater visibility and control across their environments.

Marty McGrath, Fixed Products Executive, Network, Product and Technology at Telstra, explains.

"Connectivity is no longer a commodity. It's a strategic business enabler that directly supports growth, innovation and resilience. Cloud apps, remote work, AI and real-time customer experiences all depend on fast, reliable and adaptable connectivity. When the network performs, the business can move faster, serve customers better and respond confidently to change. When it doesn't, it can disrupt operations, reduce revenue, and damage customer trust and brand reputation."

McGrath says many organisations are rethinking the role of their network. Rather than viewing connectivity as a standalone service, they are increasingly looking at how the network can support growth, innovation and resilience. A flexible, secure and resilient network can help organisations adopt new technologies, scale more quickly, manage risk and improve customer and employee experiences.

"This is why we created Telstra Adaptive Networks," explained McGrath. "It brings together Telstra's fixed connectivity solutions so organisations can connect their sites, manage their network and adapt as their needs change. It's modular by design so customers aren't locked into a single bundled network product. Businesses can choose and combine the services that best suit each site, make changes more easily and scale as their needs evolve."

Here's what that looks like for retailers. For a retailer preparing for a major sales event like Black Friday or Boxing Day - when demand suddenly jumps - in-store payment systems can remain responsive, cloud-based inventory and ordering platforms can continue to update in near real time, and customers can continue to receive a smooth checkout online and in store. Consistent, predictable network performance enabled by the ability to adapt bandwidth as demand changes can help ensure critical applications continue to run as transaction volumes rise.

Adaptive Networks is built around three core pillars; performance, agility and protection. McGrath said this helps bring customers predictable network performance. Direct cloud connections help reduce latency and support AI workloads. The Adaptive Networks services are programmable helping customers move faster and adapt more easily as their needs change. Adaptive Networks Centre provides the digital experience to manage these capabilities, supported by APIs, automation and conversational AI insights.

"A high-performing network solution needs to keep delivering as businesses grow and adapt as organisations' needs change. The need for secure and resilient connectivity has never been more important. Adaptive Networks brings performance, agility and protection together to help organisations innovate faster, work more efficiently and reduce risk. This is supported by digital experiences such as Adaptive Networks Centre (ANC), which gives customers greater visibility and control of their services" McGrath said.

To deliver this resilient solution to Australian industry - Adaptive Networks brings together Telstra's fibre infrastructure, optical transport, dedicated IP service cores for Internet and IPVPN services, and a separate management network used to operate the network. Underpinning these layers is a tri-path national fibre architecture that provides physical diversity between major network nodes. This design allows traffic to be dynamically rerouted in the event of fibre cuts, equipment failures or site outages, helping maintain network availability and operational continuity. Here's another real industry example. For a logistics company heading into its busiest delivery period, as demand picks up, the company's monitoring platform detects rising usage at a distribution centre and, through Adaptive Networks APIs, automatically increases bandwidth. Capacity adjusts in near- real-time, helping operations continue without disruption while reducing the need for manual intervention

"Agility means the network solution can respond automatically as business conditions change, instead of making the business wait. By building connectivity into everyday workflows organisations can scale services faster, cut down on manual work and respond quickly to new opportunities or shifts in customer demand," said McGrath.

By helping business operations remain reliable and able to adapt to changing conditions, Adaptive Networks reduces the day-to-day, mundane workload for IT teams. Adaptive Networks can give IT teams more predictable connectivity so they can focus on helping the business achieve its goals rather than attending to calls to manage or add bandwidth or deal with support calls about slow connectivity.

While every industry has its own needs and challenges, they all share the same dependence on their networks. For financial services – that's keeping services secure, available and trusted. Banks need payments, customer channels and trading platforms working around the clock. For retailers, it's helping customers shop and protect sales when things get busy. For mining, resilience means keeping remote sites connected even in tough conditions. Government's priority is keeping essential public services secure and available.

The Telstra network incorporates multiple layers of protection designed to maintain the integrity and availability of network services. These include dedicated control and management networks, diverse routing paths, and DDoS mitigation capabilities that can identify and filter malicious traffic before it impacts critical infrastructure. Together, these controls help support the continued operation of network services during significant cyber or operational events.

Adaptive Networks Centre is the main digital experience layer for Adaptive Networks and one of Telstra's first in-market Network as a Product (NaaP) offerings. It brings connectivity, access services and programmable network capabilities together in one place. It enables customers to design, order, manage, monitor and adapt their services as their needs change.

Adaptive Networks Centre turns the network from something customers buy into something they can actively manage and adapt. It helps give customers greater opportunity to strategically manage their connectivity, with a choice of connectivity services so they can match the right option to each site. Instead of using the same setup everywhere, they can balance performance, resilience and cost based on what each location needs.

A modular, programmable network solution is no longer a luxury but increasingly important for businesses that need to stay competitive. Telstra's Adaptive Networks delivers the performance, agility and protection that modern enterprises need, enabling real‑time scaling, automatic bandwidth adjustments and security built into Telstra's core network. By turning connectivity into an active, managed product, organisations can reduce IT overhead, accelerate innovation and maintain reliable service during peak demand or unexpected disruptions.