Vodafone refunds Kiwi credit after Cyclone Evan

Following this week’s devastation caused by tropical cyclone Evan, Vodafone has announced it will credit all its New Zealand customers’ calls and TXTs to Fiji, Samoa and American Samoa.

This includes residential, business and mobile calls made to landlines and mobile phones in the affected countries.

The retrospective credit applies to calls and TXTs made to Samoa and American Samoa from midnight Thursday 13 December to midnight Monday 17 December, and to calls and TXTs to Fiji from midnight Saturday 15 December to midnight Wednesday 19 December.

Credit will be applied to customers’ accounts in their next bill.

Vodafone also says it has today gifted telecommunications equipment to BlueSky Samoa to aid the recovery and rebuild.

In addition, the telco giant is donating $10,000 to the Vodafone Foundation in Fiji which will be used to improve damaged education, heath and sanitation facilities.

“Our thoughts are with those overseas affected by this cyclone, and their friends and family in New Zealand," says Zac Summers, Vodafone GM of Consumer Marketing.

"By offering to credit to our customers, we hope it’s one less thing to worry about this Christmas.

“We will continue to offer our help and support to our colleagues at Vodafone Fiji as they repair their network.”