IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Partner content
Story image

Why the right ERP (and partner) is crucial to an innovative and successful business

By Zach Thompson
Mon 1 Aug 2022

Enterprise Resource Planning (ERP) is a foundational step to ensuring a robust business model; here's why choosing the right one could be vital to ensuring long-term success and innovative results.

With so many ERP offerings available, it's important to take into account how your business is going to function over the next five to ten years when weighing up your options.

Having a clear understanding of your company's goals and ambitions will put you in good stead for understanding whether a particular vendor is right for you long-term.

This means that if your business wants to improve its supply chain, you'd ideally be looking for an offering that, at the very least, deals with financial and operations management.

Or, if customer experience is a focus for your business, you'd need a solution that takes care of marketing and customer relationship management, such as an eCommerce platform combined with a core ERP system.

2022 research by Panorama Consulting Group found that cloud and SaaS have been major focuses for many ERP vendors. However, it also notes that not every company will benefit from this option.

In fact, The 2022 ERP Report found that cloud-only services were the least popular among respondents. Additionally, only 65% of respondents selected a vendor that incorporates cloud into its offerings in any capacity, with 35% of those surveyed preferring on-premises software.

However, Panorama notes that its client base needs real-time data, prompting many organisations to rely on cloud technology, which makes this trend very unusual.

It believes that the only way to explain these findings is fear because security concerns are one of the main factors holding organisations back when it comes to choosing the ERP solution that will give them the best results.

While respondents noted they were apprehensive about data loss, connectivity challenges, a lack of understanding about a particular offering, costs and integration issues, the risk of a security breach is by far the biggest worry, with 34.7% reporting this was their primary concern.

But choosing the right ERP solution and partner, or a new offering as your business pivots its objectives, doesn't have to be daunting.

In the case of Cooper & Co., in 2011, the real estate company selected the industry-standard financial software that its contemporaries were using but found that it just stopped serving the company's needs as years went by.

This was mainly because the business grew, and the quantity of data was too much for its current software to manage. And to make matters worse, Cooper & Co. were in dire need of a solution before their current offering crumbled under this demand.

In finding a new solution, the company had a broad range of non-negotiable factors that needed to be addressed, in particular consolidated reporting. The company had already tested various third-party reporting applications that could ideally be integrated with its current financial software but to no avail.

Finally, Cooper & Co. compiled a shortlist consisting of MYOB Advanced and Microsoft Dynamics 365 for Finance. After finding out that Harcourts Australia and New Zealand both used NetSuite, it too was added to the list. Underpinning Cooper & Co.'s decision was each vendor's response to its ‘must have’ requirements. Despite being a last-minute addition, NetSuite emerged as the best solution.

But Cooper & Co. also needed an on-the-ground local partner, so NetSuite recommended Fusion5, based on their experience and numerous industry awards. Understanding the importance of choosing the right partner, Cooper & Co. thoroughly checked out Fusion5’s customer credentials, and gave them the thumbs up.

Having done their research and confident in Fusion5’s reputation for putting the ‘right fit’ before pushing a product agenda, Cooper & Co. knew that the ERP project would be a success and deliver to requirement.

Although Cooper & Co. and Fusion5 had to navigate New Zealand’s Covid-19 lockdowns, the implementation went to plan. And when it came to go-live time, Fusion5 supported Cooper & Co. by physically joining the company in its office to make sure everything ran smoothly and allowing the realtor to continue its operations with minimal interruptions while the switch over from old system to new was taking place.

Fusion5 continues to support Cooper & Co., meeting with them twice monthly to review NetSuite's performance and talk to them about what areas of their business could generate greater productivity and more streamlined processes.

Recognising that customers often find issuing and reviewing a Request for Proposal (RFP) for a new ERP both tedious and stressful, Fusion5 has published an eBook containing five steps to getting RFP-ready. The eBook adopts a plain-language approach to ensure the RFP process is as straightforward as possible, meaning you can focus on choosing the best ERP to enable successful and innovative business outcomes. to ensure this process is as straightforward as possible, meaning you can focus on choosing the best ERP to enable successful and innovative business outcomes.

Related stories
Top stories
Story image
Artificial Intelligence
Is your chatbot bringing down the customer satisfaction score?
The top 10 reasons why chatbots are failing to meet customer expectations and what you must do to avoid that.
Story image
Tech job moves
Tech job moves - Fastly, INX, Kinly, SmartBear & Vectra AI
We round up all job appointments from July 29 - August 12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
InternetNZ
How well do rangatahi understand cyber safety in Aotearoa?
Do rangatahi in Aotearoa understand the importance of being safe online, or has lifelong exposure to the internet resulted in widespread complacency?
Story image
Data Protection
Advancing genomic sequencing and public health with digital infrastructures
Right before our eyes, we've witnessed the development of the COVID-19 vaccine in record time. An enormous achievement in an otherwise lengthy task that previously took, on average, 10-15 years.
Story image
Data analytics
Pressure on orgs to up their data analytics game - study
A recent report from Sisense highlights data transmission, analysis, and risk management remain top concerns for data professionals in APAC.
Story image
Artificial Intelligence
Gartner unveils key emerging tech to watch in 2022
"Such technologies present greater risks for deployment, but potentially greater benefits for early adopters," says Gartner.
Story image
Firewall
Why printing security plays a vital part in keeping Aotearoa safe
While internet printing, mobile printing and other similar technologies have no doubt made things easier to manage, it has also brought a whole new set of problems to the table.
Story image
Servers
New Zealand cloud provider challenges Google's claims on data control for region
A Wellington cloud services provider says Google's claim it will offer New Zealanders complete control over their own data is not true.
Story image
Application Performance Monitoring / APM
New Relic integrates offering with Atlassian’s Jira Software
New Relic has integrated errors inbox with Jira Software to allow developers to easily access and set up complete stack error tracking and software performance monitoring from within the tool.
Story image
Hybrid Cloud
The essential guide to digital transformation by SolarWinds
Digital transformation is a buzzword thrown around all the time by companies, but what does it actually mean and why is it important? SolarWinds breaks it down.
Story image
Ingram Micro
Ingram Micro NZ sees $74 million revenue growth in 2021
Ingram Micro New Zealand's latest financial report reveals that its revenue from contracts with customers increased by almost $74 million in 2021.
Story image
Cybersecurity
Palo Alto Networks responds to rise in threats with MDR service
Unit 42 Managed Detection and Response is a new service that can offer continuous 24/7 threat detection, investigation and response.
Story image
Gartner Magic Quadrant
Gartner names Lookout a Visionary in 2022 Magic Quadrant
Gartner has recognised Lookout as a Visionary in the 2022 Magic Quadrant for Security Service Edge (SSE) and one of the top three offerings in the 2022 Gartner Critical Capabilities for SSE report.
Story image
Dicker Data
Dicker Data brought on as Acronis partner for A/NZ
The news about the partnership comes in as cyber criminals continue to exploit gaps in traditional solutions and strategies in NZ and across the APAC region.
Story image
Infrastructure
IBM expands Power10 server line for business modernisation
IBM has recently announced a significant expansion of its Power10 server line with the introduction of mid-range and scale-out systems.
Story image
Cybersecurity
Education sector seeing highest volumes of cyber attacks
When breaking down the numbers to education attacks by region in July 2022, A/NZ was the most heavily attacked.
Story image
Indusface
Why enhancing bot protection for web and API endpoints matters
The trouble with bots is that they aren’t all bad. Unfortunately, this can make it challenging to detect malicious bots that find their way into your system and threaten your business.
Story image
Dark web
Beware the darkverse and its cyber-physical threats
A darkverse of criminality hidden from law enforcement could quickly evolve to fuel a new industry of metaverse-related cybercrime.
Story image
Charity
SnapLogic teams up with meetmagic for charity and children
SnapLogic has announced its partnership with meetmagic, an online Australian platform that combines business and philanthropy.
Story image
Google Cloud
Google Cloud to open first cloud region in NZ - among others
Google Cloud has announced plans to bring three new cloud regions, one each in New Zealand, Malaysia and Thailand.
Story image
Sustainability
NZ program recovers and recycles more than 177 tonnes of e-waste
The TechCollect NZ pilot program says its milestone of recovering and recycling more than 177 tonnes of ICT e-waste recognises the efforts of many.
AWS Marketplace
Learn how security orchestration, automation, and response (SOAR) enhances your security strategy.
Link image
Story image
Developers
Snyk announces plans to expand partner network in APJ
Recognising that partnerships are critical for growth, Snyk is building an entire partner ecosystem that will drive its expansion across APJ.
Story image
Cybersecurity
Datacom research explores reality of zero trust in A/NZ
Zero trust is fast emerging as global best practice in cybersecurity and local leaders are on board, with 83% considering it essential to security.
Story image
Distribution
Garmin expands NZ footprint with new Auckland distribution centre
The facility at Goodman’s Highbrook Business Park will be fully operational from October 2022 and features 3,586sqm of warehouse space.
Story image
Red Hat
Red Hat announces 2022 awards winners for A/NZ region
Red Hat recently acknowledged Australia and New Zealand partners with its annual awards, highlighting partners across various categories.
Story image
Cyber attacks
Dramatic uptick in threat activity with exploits growing nearly 150%
"While it’s not a surprise given increased attack opportunities like remote work, it’s still a worrying development and one we cannot ignore."
Story image
ExtraHop
Organisations exposing highly sensitive protocols to public internet
More than 60% of organisations expose remote control protocol SSH to the public internet, while 36% of organisations expose the insecure FTP protocol.
Story image
Artificial Intelligence
Exclusive: NZ-based DEFEND offers global cyber protection
DEFEND supports customers in 66 countries across the globe with a relentless focus on ensuring that every dollar spent on security provides a meaningful return on investment and reduces cyber risk.
Story image
Malware
Avast One extends protection with Online Safety Score
Avast One has extended its cross-platform support by adding its Online Safety Score feature to both the Mac and iOS platforms of Avast One.
Story image
Compliance
Why security needs to shape your journey to the cloud
It's estimated that 80% of workloads could be in the cloud in the next few years. How can you make all that data secure?
Story image
Data Protection
VMware introduces advanced workload protection for AWS
VMware Carbon Black Workload for AWS delivers comprehensive visibility and security across on-premises and cloud environments for AWS customers.
Story image
IDC
High level of Customer Identity & Access Management adoption
The study from Okta revealed that the pandemic has either accelerated or highlighted the need for digital-first strategies.
Story image
Data analytics
Data analytics a struggle for A/NZ healthcare organisations
A study by InterSystems has found that most Australian and New Zealand healthcare organisations struggle to use data analytics to support their business objectives.
Story image
SaaS
Exclusive: The Access Group shares the benefits of embracing SaaS
In today's rapidly changing working environments, efficiency and productivity are surefire ways to create business growth and success.
Story image
VMware
Latest VMware threat report reveals truth about deepfakes
"Cyber criminals have evolved. Their new goal is to use deepfake technology to compromise organisations and gain access to their environment."
Story image
Privileged Access Management / PAM
The importance of stopping identity sprawl for cybersecurity
The 2021 Data Breach Investigations Report (DBIR) shows that 61% of all breaches involve malicious actors gaining unauthorised, privileged access to data by using a compromised credential. Unfortunately, it is often too late when the misuse of a credential is detected.
Story image
Surveillance
Ministry will no longer accept equipment from Chinese firm Hikvision
The Ministry of Business, Innovation and Employment (MBIE) says it will no longer accept equipment from a major Chinese surveillance camera maker.
Story image
Augmented Reality
TeamViewer remote access software integrated into RealWear Cloud
TeamViewer has announced a major expansion of its partnership with RealWear, a leading provider of assisted reality wearable solutions for frontline industrial workers. 
Story image
Enterprise Resource Planning / ERP
Why the right ERP (and partner) is crucial to an innovative and successful business
Enterprise Resource Planning (ERP) is a foundational step to ensuring a robust business model; here's why choosing the right one could be vital to ensuring long-term success and innovative results.
Story image
SaaS
Cloud and data protection big challenges for NZ businesses
"This surge towards a cloud-first approach meant security and safety became afterthoughts - there's no point being the fastest car on the racetrack if you crash.”