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Why VoIP is essential for business

By Shannon Williams, Thu 12 Mar 2015
FYI, this story is more than a year old

In today’s every-changing business environment, IT decision makers are constantly looking at alternatives to traditional products and services. Traditional phone lines are still a significant player in the office environment, however newer alternatives brought about by smartphones and the internet are providing businesses with more choices.

Traditional phone lines can be an expensive option for businesses that are in regular contact with people overseas. In this case, VoIP communication is the best alternative, and most large businesses across the world are utilising this technology.

VoIP offers businesses of all sizes a wide range of features that traditional phone services cannot, including VoIP Call Routing and extra virtual numbers.

Rather than paying by the minute with traditional phone lines, VoIP allows businesses to pay a flat monthly fee, allowing for significant cost cutting, and all that is required is a high quality internet connection.

VoIP eliminates the need for expensive phone lines, telephone sets and underlying hardware. VoIP requires a solid internet connection, a computer, sound card, microphone and speakers/headphones – all common items found in most offices. As for software, businesses can opt for free services such as Skype or purchase more functional software that will give the business extra features and support.

VoIP technology is constantly developing and improving, and VoIP providers help businesses tailor their VoIP plans according to their requirements in order to get the best value for money.

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