Freightways has signed a three year contract with Gen-i that extends its existing relationship to include all mobile solutions delivered via Telecom’s XT network.
The contract includes voice, mobile and data services, including Gen-i’s new managed data networking service and Gen-i WAN services.
Freightways CEO, Dean Bracewell, says investing in telecommunications is essential to increasing market share. “Gen-i will help simplify our telecommunications and maximise the efficiency of the technology solutions we already have to achieve cost savings and improve productivity. Investing in Voice over IP technology will also consolidate our infrastructure and future-proof our telecommunications, as well as enable us to take advantage of technologies such as unified communications,” he said.
Bracewell also expects XT’s mobile data solutions to improve customer experience by being able to respond to its customers more quickly.
“Mobile is extremely important to our business as it enables us to be able to deliver a better overall service to our clients,” he continued. “Our dispatchers send data securely in real-time over the XT network to our courier contractors who use mobile devices to respond to jobs and record pickup and delivery data. It helps us to be more efficient, simplifies the way we operate and shortens the time before this data is available to our customers.”
Gen-i won the contract because of “quality of service, engagement and support”.
