IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Zoom releases a host of new features and updates, including video voicemail and workspace reservation

By Ryan Morris-Reade
Mon 27 Dec 2021

Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create more focused and customisable meeting experiences.

"We have many exciting updates and new features we're releasing this month to streamline the flow of meetings," says Zoom head of UCaaS, Heidi Elmore.

"The updates provide additional ways to catch up with co-workers, reduce friction in the hybrid work experience, and enhance user security and privacy."

The new features include video voicemail for Zoom Phone, the ability to reserve an in-office workspace easily, and numerous security and privacy updates, such as the ability to share cloud recordings with specific external stakeholders.

Some of the new features include:

Zoom Meetings

"We've released features to help you create more focused meeting experiences," says Elmore.

Schedule meetings with Focus Mode
Hosts can now schedule a meeting with Focus Mode to start automatically, providing fewer distractions to all meeting participants.

Save custom Gallery View order
Meeting hosts can save the customised Gallery View order for subsequent meetings. The customised gallery order is saved to each unique meeting ID, which allows the host to load the saved customised order to avoid manually changing the order for each meeting. This feature is also available in Zoom Video Webinars.

GIF send enhancement
When selecting a GIF from the GIPHY search panel, the GIF will be displayed in the message compose box. Additional text can be added before sending the GIF.

View your missed meeting calls
When contacts attempt to call via meet-with-video, and you are unavailable, these missed meeting calls will be centrally located so that you can quickly check what you missed. You can also jump to the chat or channel or start a video call based on the missed meeting call.

Save videos sent through Zoom Chat to your mobile device
Videos sent through Zoom Chat can now be saved locally to mobile devices, enabling users to share and leverage video assets more easily.

Zoom Phone

Elmore says in this release, they're providing additional ways to connect and enhance communications with other Zoom users, as well as international customers and stakeholders.

"We're providing a more personable alternative to standard voicemail with the ability to greet your callers with video greetings and let them leave you rich context with video messages for colleagues, right into their voicemail inbox," she says.

Workspace Reservation
Providing a safe and frictionless on-site experience is critical with the rise of hybrid work, where employees can work from the home and the office. Releasing in public beta later this month, Zoom says Workspace Reservation enables users to easily book spaces using an interactive map, whether they are on-site or remote, creating a seamless experience for all employees.

Local-only screen share support for Mac and Windows
"Our local-only screen share feature, which allows an in-room user to read notes that are not visible to other participants in the meeting, has previously only been available on Zoom Rooms Appliances," says Elmore.

"We've now added support for Mac and Windows to local-only screen share, allowing those users to make screen sharing visible only to that room when using an HDMI connection."

Zoom for Home

Zoom for Home now supports the use of the Apple iPad, providing users with a flexible, space-saving device for their remote or on-site workspaces.

Neat Frame
Neat Frame is an all-in-one 15.6-inch touch-screen video device for your Zoom hybrid work needs. Its portrait-oriented form factor takes up little room while enabling an optimal layout of people and content with less wasted screen space. Neat Frame automatically frames and tracks people and offers excellent sound while removing unwanted background noises.

Amazon Fire TV Omni Series
The Amazon Fire TV Omni Series is the first native smart TV to include access to zoom services. Users download the Zoom app and connect a USB webcam; 1080p is recommended.

Zoom Events

"Events of any kind require a ton of flexibility, and in this update, we're providing Zoom Events users with the increased flexibility they need to adjust their events on the fly," says Elmore.

Enhanced notification settings for Summit and Conference
In Summit and Conference, event hosts will now have the ability to decide which event notifications they would like to send out to attendees and speakers to create the best experience. Hosts will also have the ability to control most notification emails that go out to attendees, or even disable them entirely.

Registration question editing
The details and content of an event can often change without notice, and hosts might need to collect more information from attendees than they originally had planned, requiring changes to their registration questions. Event hosts can now edit registration questions once the event is published in Conference and Summit to provide them with additional flexibility. Hosts will still receive the answers from their previously edited questions and new answers.

Zoom Apps

Elmore says Zoom is constantly expanding its Zoom Apps offering to provide more enhanced collaboration and connection opportunities. In this release, it's giving its customers more flexibility in how they leverage this solution.

Pre-approved app notification
To streamline the use of Zoom Apps, apps awaiting pre-approval by account admins will now notify users of their new status and availability for installation as soon as they are pre-approved. This notification will only appear for users or user groups for which the app has been pre-approved.

Support for Zoom Apps in Breakout Rooms
Zoom Apps can now be accessed in Breakout Rooms, giving users the ability to use their favourite workplace apps and interactive games while in breakout spaces.

Privacy and security updates
"As part of our ongoing effort to enhance the security and privacy of users, we've provided two new updates to enhance security for Zoom Meetings and Zoom Video Webinars customers," says Elmore.

Increased privacy options for Microsoft Outlook and Google Calendar integrations
The new update to the Zoom desktop client prevents Microsoft Outlook and Google Calendar from showing any meeting details obtained through the respective calendar integrations for the host or anyone with scheduling privileges for calendar events marked as Private.


 

Related stories
Top stories
Story image
Amazon Web Services / AWS
Zscaler, AWS accelerate onramp to the cloud with zero trust
Zscaler has announced an extension to its relationship with Amazon Web Services, as well as innovations built on Zscaler's Zero Trust architecture.
Story image
Cybersecurity
Aqua Security, CIS create software supply chain security guide
Aqua Securityand the Center for Internet Security have together released the industry’s first formal guidelines for software supply chain security.
Story image
Cybersecurity
Threat actors ramp up their social engineering attacks
As people get better at identifying potential threats in their inbox, threat actors must evolve their methods. Their new M.O? Social engineering.
Story image
Commerce Commission
ComCom puts electronics sector on notice over resale price maintenance
The Commerce Commission has concluded an investigation into allegations that television manufacturers were engaging in illegal resale price maintenance.
Story image
Collaboration
IT and security team collaboration crucial to data security
Many IT and security decision makers are not collaborating as effectively as possible to address growing cyber threats.
Story image
Orbital Insight
Orbital Insight solution set to drive better data-driven decisions
The company says the new Site Intelligence solution will provide granular visibility, behaviour analytics and deep insights about customers and competitors at any location. 
Story image
N4L
N4L, Spark, Chorus partner for Hyperfibre school upgrade
Networks for Learning (N4L) has partnered with Spark and Chorus to upgrade Wellington College to Hyperfibre, fostering stronger outcomes for students and teachers.
Story image
DNS
DigiCert acquires DNS Made Easy and affiliated brands
Greg Clark comments, says, "This combination enhances the security of certificate validation and enables the automation of future validations."
Story image
PagerDuty
Ready for anything with the PagerDuty Operations Cloud
In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue, at risk.
Story image
Government
Cyclone selected as NZ MOE software licensing partner
Following a recent Request for Proposal (RFP), Christchurch-based company Cyclone Computer Company Ltd (Cyclone) has been selected as The Ministry of Education’s software licensing partner.
Story image
trust
Consumers want personalisation, but don't trust brands with their data
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly. 
Story image
Market growth
Salesforce unveils new offerings for consumer goods companies
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
Story image
eInvoicing
Airwallex, Xero extend partnership with easier invoice payments
Airwallex has extended its long-term partnership with Xero by releasing a new payment link integration for Xero invoices that will make receiving them easier and faster for Australian businesses.
Story image
Dark web
Cybercrime in Aotearoa: How does New Zealand law define it?
‘Cybercrime’ is a term we hear all the time, but what exactly is it, and how does New Zealand define it in legal terms?
Story image
Apple
Jamf updates healthcare IT to protect data on Apple devices
Jamf has rolled out new functionality to help healthcare and IT teams protect patient data and streamline clinical access for their Apple fleet.
Story image
Cybersecurity
Why is NZ lagging behind the world in cybersecurity?
A recent report by TUANZ has revealed that we are ranked 56th in the world when it comes to cybersecurity - a look into why we're so behind and what needs to be done.
Story image
Contact Centre
Customer service agents don't want to return to contact centres
A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.
Story image
Open source
DataStax secures US$115 million to fund database expansion
DataStax has secured US$115 million in funding, which it will use to develop and expand its Astra DB multi-cloud database and Astra Streaming service globally.
Story image
Testing
Video: 10 Minute IT Jams - An update from Tricentis
Tricentis provides software testing automation, and software quality assurance products for enterprise software.
Story image
B2B
Corpay partners with supply chain platform PracBiz Exchange
Corpay's new partnership with PracBiz’s allows more than 4000 B2B suppliers on the latter's platform to use Corpay's global payments services.
Story image
API
Industry-first comprehensive risk-based API security enhances protection
Application Programming Interfaces (APIs) have become a crucial part of operating web and mobile application businesses and are causing significant economic growth in the digital sector.
Story image
Training
Employers look to hire inexperienced coders due to skills shortage
"Even inexperienced workers without prior qualifications or experience had managed to pivot to new roles in coding as long as they are willing to upskill."
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Rimini Street
Today we welcome back Daniel Benad, who is the GVP & regional GM for Oceania at Rimini Street.
Story image
SaaS
Varonis strengthens security capabilities for AWS and S3
Varonis has strengthened and expanded its cloud and security capabilities, with a critical aim of improving safety and boosting data visibility in Amazon Simple Storage Service (S3).
Story image
Infrastructure
VMware wins Google Cloud partner award for infrastructure modernisation
The cloud computing and virtualisation company was recognised for its achievements as part of the Google Cloud ecosystem.
Story image
Disaster Recovery
Eaton provides business continuity with disaster avoidance application
Many SMBs often struggle with problems relating to UPS and IT assets due to the sheer amount of time and resources required to run effectively. 
Story image
Tech job moves
Tech job moves - Boomi, Limepay, Thales, VMware & Zoom
We round up all job appointments from June 6-16, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Robotic Process Automation / RPA
rapidMATION helps Coates achieve success with landmark RPA solution
A strong Robotic Process Automation solution (RPA) can help solve many complex issues that businesses face daily. 
Story image
Entelar
How TruSens air purifiers can create healthier workspaces
The pandemic has heightened our awareness of our own and others’ health, and made us all much more conscious of the environments we work in.
Story image
INTERPOL
Hundreds arrested, millions seized in global INTERPOL investigation
A two-month-long investigation by INTERPOL this year involved 76 countries and clamped down on organised crime groups behind telecommunications and social engineering scams.
Story image
Sustainability
Schneider Electric ups the ante on sustainability strategy
"We've made some progress but to avoid a major energy challenge, all data centres - including distributed edge data centres - must be more sustainable."
Story image
Hybrid workforce
Why hybrid working is here to stay and how to ace it
Citrix's new report reveals hybrid workers are more productive and engaged at work than their office and completely remote counterparts.
Story image
Electricity
Canstar finds Flick Electric NZ’s favourite provider
Canstar’s annual research to find New Zealand’s favourite electricity provider reveals Flick Electric has come out on top.
Story image
Cybersecurity
Significant security concerns resulting from open source software ubiquity
"The risk is real, and the industry must work closely together in order to move away from poor open source or software supply chain security practices."
Story image
Partnerships
Microsoft expands APAC Enabler Mentorship Program
"Mentors are the key to success for every professional. A good mentor is a coach, a guide, as well as a vocal advocate."
Story image
Digital Transformation
Apptio adds portfolio enhancements to promote digital strategy
"While digitalisation creates opportunities, it also makes budgeting far more complex, leading many companies to waste substantial funds."
Story image
SaaS
Sealord partners with Infor to improve sustainability
Sealord has chosen Infor as a strategic partner to implement an operational cloud-based platform that provides day-one functionality and sustainability gains.
Story image
Microsoft
Volpara, Microsoft project to detect cardiovascular issues
Volpara Health Technologies is working with Microsoft on a research and development project to speed up creating a product that detects and quantifies breast arterial calcifications (BACs).
Story image
Cybersecurity
Greater API usage raises concerns for protection - report
Radware has released its 2022 State of API Security report, which shows a rise in APIs, with 92% of the organisations surveyed significantly or somewhat increasing their usage.
Story image
Shouta
The rise of digital gifting in the workplace
The name itself does most of the explaining; it’s a gift you receive virtually. But a misconception about digital gifts is that they need to be redeemed virtually as well. 
Story image
Citrix
The best ways to attract young talent during labour shortages
New research from Citrix reveals hybrid working and ventures into the metaverse are top of mind for Gen Z workers.
Story image
Healthcare
Workday winning on culture and family focus
This family-first approach sees all employees receive access to family-wide private healthcare cover, as well as income protection and life insurance policies.
Story image
Infrastructure
Lenovo announces launch of Retail Solutions portfolio in A/NZ
Lenovo has announced the launch of its Lenovo Retail Solutions portfolio across the A/NZ region, which they say will help retailers transform their business and face future retail demands.
Story image
Ransomware
Rapid7 report examines use of double extortion ransomware attacks
New insight into how attackers think when carrying out cyber attacks, along with further analysis of the disclosure layer of double extortion ransomware attacks, has come to light.