AI Adoption stories - Page 41

ServiceNow launches Zurich platform to boost secure, scalable AI use in enterprises with new tools for app building, autonomous workflows, and data protection.

CrayonIQ's new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.

The industrial AI market is set to soar to USD $153.9 billion by 2030, as manufacturers ramp up investments and CEO-level strategies drive adoption.

Global spending on generative AI smartphones is expected to reach USD $298.2 billion by 2025, making up 20% of total AI end-user expenditures.

Over 80% of APAC firms use AI-driven APIs, but many lack strong security, risking breaches as AI adoption surges, says new F5 report.

Kyndryl's survey reveals AI use in mainframe modernisation is set to deliver a USD $33 billion boost in cost savings and new revenues by 2027.

While 82% of Australian and New Zealand retailers have adopted AI, only 9% trust it to manage customer interactions without human oversight, study finds.

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

Cato Networks acquires Aim Security to enhance AI security, surpassing USD $300 million annual revenue and raising USD $409 million in Series G funding.

SiMa.ai and L&T Technology Services have partnered to develop AI solutions for mobility, healthcare, robotics, and industrial automation sectors globally.

Over half of executives report deploying AI agents, driving business growth and ROI in areas like customer service and marketing, finds a Google Cloud study.

Financial leaders prioritise responsible AI standards over generative AI, seeing accountability as key to boosting ROI amid growing implementation challenges.

Less than half of firms feel fully prepared to secure AI, despite widespread adoption and high confidence in their current security measures, Delinea finds.

Xero expands its AI agent JAX to automate tasks and provide smart insights, helping small businesses streamline finances and boost growth.

Alexander PR adopts AI-in-the-loop approach, placing AI within human-led workflows to boost accuracy and creativity while maintaining quality control.

Cognizant will deploy 1,000 context engineers using Workfabric AI's platform to industrialise agentic AI services across global enterprises.

Hyland unveils agentic AI tools, the Enterprise Context Engine and Agent Mesh, boosting automation by integrating with current enterprise systems seamlessly.

Rimini Street's CEO predicts AI will obsolete legacy ERP systems within a decade, as firms favour intelligent automation over costly software upgrades.

Data Squared partners with Vertosoft to provide explainable AI tools to government agencies, enhancing transparency and trust in public sector AI use.