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Microsoft launches AI sales & service tools in Copilot
Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Last month
Whatfix partners with PTC on PLM software adoption
Digital Transformation

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

By Sean Mitchell • 4 min read • Last month
Nextcloud launches global partner scheme for app vendors
Software-as-a-Service

Nextcloud launches global partner scheme for app vendors

Customers could soon get thousands more workplace apps as Nextcloud seeks to lift its store from 600 to 6,000 within a year.

By Sean Mitchell • 4 min read • Last month
SnapLogic launches MCP Builder for AI agent integration
Digital Transformation

SnapLogic launches MCP Builder for AI agent integration

The launch could help firms move AI projects past pilot stage by turning existing integrations into governed tools for agents without rebuilding them.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Insight launches Microsoft 365 E7 rollout across workforce
Digital Transformation

Insight launches Microsoft 365 E7 rollout across workforce

The rollout gives Insight a test case for selling Microsoft's newest AI tools after a survey found most Australian firms are still only experimenting.

By Sean Mitchell • 4 min read • Last month
Google outlines runtime schema checks for AI agents
DevOps

Google outlines runtime schema checks for AI agents

The approach could cut token use and errors as developers build more complex multi-agent workflows with changing schemas.

By Sean Mitchell • 4 min read • Last month
Nutanix launches Agent Gateway to govern AI agents
Private Cloud

Nutanix launches Agent Gateway to govern AI agents

It gives IT teams a way to track agent activity, enforce access rules and watch AI spending as deployments move beyond pilots.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Oracle launches AI coaching assistant for managers
Software-as-a-Service

Oracle launches AI coaching assistant for managers

Managers can now get real-time guidance on staff talks and performance decisions as Oracle embeds coaching into its HR software.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 1st Jul 2026
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Wed, 24th Jun 2026
Pathlock & NTT DATA launch global SAP cyber service
Data Protection

Pathlock & NTT DATA launch global SAP cyber service

Enterprises running SAP may gain around-the-clock protection as the partners target ransomware, fraud and staffing gaps in ERP security.

By Mark Tarre • 4 min read • Sat, 20th Jun 2026
AppOmni wins Intellyx Digital Innovator Award again
Software-as-a-Service

AppOmni wins Intellyx Digital Innovator Award again

Demand for AI security controls is rising as embedded tools in SaaS platforms expand the attack surface and strain security teams.

By Sofiah Nichole Salivio • 4 min read • Fri, 19th Jun 2026
TCS signs multi-year IT transformation deal with Elopak
Data Analytics

TCS signs multi-year IT transformation deal with Elopak

The packaging group aims to improve efficiency and user experience as TCS takes control of its global IT operations under a multi-year deal.

By Sean Mitchell • 3 min read • Thu, 18th Jun 2026

Stories from Other Regions

Applications stories

Subiaco completes major digital overhaul with TechnologyOne
Software-as-a-Service

Subiaco completes major digital overhaul with TechnologyOne

Residents in Subiaco can now lodge requests, pay bills and track applications in one portal after a three-year council system overhaul.

By Mark Tarre • 3 min read • Last month
AI is already running inside the enterprise. Is Australia ready?
Software-as-a-Service

AI is already running inside the enterprise. Is Australia ready?

Australian firms are using AI at scale, but many lack the visibility to stop shadow tools, agentic access and rising incidents.

By Steve Moros • 7 min read • Last month
HiBob launches Slack integration for HR data access
Software-as-a-Service

HiBob launches Slack integration for HR data access

Employees can now query HR records in Slack, as HiBob says workforce data will help AI agents make better workplace decisions.

By Sofiah Nichole Salivio • 4 min read • Tue, 23rd Jun 2026
Constl names Nidhi Pandey as Chief Information Officer
Network Infrastructure

Constl names Nidhi Pandey as Chief Information Officer

The hire supports Constl's fibre expansion in India, where better internal systems are becoming crucial for serving telecom and cloud customers.

By Sofiah Nichole Salivio • 3 min read • Mon, 22nd Jun 2026
Tottenham signs TCS in digital transformation deal
Customer Relationship Management

Tottenham signs TCS in digital transformation deal

Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026