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Technology news for New Zealand's largest enterprises

B2C news stories

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commercetools named a Leader in B2B Forrester report
commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.
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Forrester Research names BigCommerce a Strong Performer
BigCommerce has announced it has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C Commerce Solutions, Q2 2022 and the Forrester Wave: B2B Commerce Solutions, Q2 2022 reports.
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DS Tech
PC component manufacturer PNY expands across the A/NZ region
PNY are strengthening their presence in and commitment to the Australian and New Zealand market. The industry veterans have established a new and exclusive local distribution partnership with DSTech for their PNY and HP USB and memory card ranges.
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Infosys launches Equinox, its new digital commerce platform
The platform is designed to deliver personalised commerce experiences for B2B and B2C buyers. 
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Gartner: The top 5 digital commerce trends accelerated by COVID-19
“Measures implemented by organisations during the pandemic, such as enabling new go-to-market (GTM) models and new types of customer engagement are likely to remain, thus evolving digital commerce.”
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Cloud platforms
Forrester names Adobe a Leader for B2B and B2C suites
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
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Commerce Systems
We explain Magento in 17 key facts
A summary of everything you need to understand Magento and it's product offering.
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Contact Centre
How speech analytics can improve outcomes in the contact centre
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.