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Retail leads AI satisfaction as healthcare outspends all sectors
Digital Transformation

Retail leads AI satisfaction as healthcare outspends all sectors

Retail leads AI satisfaction in EMEA with 96% success rate, while healthcare outspends all sectors but faces challenges, says Lenovo's CIO Playbook 2025 study.

By Jed Nykolle Harme • 3 min read • Thu, 28th Aug 2025
Financial sector faces 25% jump in cyberattacks, led by phishing
Ransomware

Financial sector faces 25% jump in cyberattacks, led by phishing

Cyberattacks on the financial sector have surged 25% in 2024, with phishing leading and nearly half of employees prone to clicking malicious links.

By Melania Watson • 3 min read • Fri, 22nd Aug 2025
AI-driven referrals transform shopping, travel & banking online
Marketing Technologies

AI-driven referrals transform shopping, travel & banking online

AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.

By Sean Mitchell • 6 min read • Tue, 19th Aug 2025
Digital apps top choice for Asia Pacific youth remittances
Crypto

Digital apps top choice for Asia Pacific youth remittances

Over 74% of Asia Pacific youth prefer digital apps for remittances, valuing speed and trust over fees, reveals Visa's report covering 20 countries.

By Shannon Williams • 4 min read • Fri, 15th Aug 2025
Nutanix named a Challenger in 2025 Gartner Magic Quadrant for containers
Virtualisation

Nutanix named a Challenger in 2025 Gartner Magic Quadrant for containers

Nutanix has been named a Challenger in the 2025 Gartner Magic Quadrant for Container Management after launching its Nutanix Kubernetes Platform last year.

By Melania Watson • 3 min read • Tue, 12th Aug 2025
Visa appoints Meble Tin to lead Oceania marketing from Sydney
Fintech

Visa appoints Meble Tin to lead Oceania marketing from Sydney

Visa has appointed Meble Tin as Head of Marketing for Oceania, leading efforts from Sydney to boost brand and client engagement across the region.

By Melvin Hipolito • 3 min read • Tue, 12th Aug 2025
AI uptake accelerates in APAC as ANZ firms face skills shortage
Private Cloud

AI uptake accelerates in APAC as ANZ firms face skills shortage

AI adoption in Australia and New Zealand surges, with 21% noting gains despite a skills shortage delaying digital transformation and product development.

By Melvin Hipolito • 5 min read • Tue, 12th Aug 2025
Cogo launches energy tool to help homes & cars cut costs
Cartech

Cogo launches energy tool to help homes & cars cut costs

Cogo launches a new tool in the UK, Australia and New Zealand to help homes and vehicles cut energy costs with personalised efficiency advice.

By Kaleah Salmon • 3 min read • Fri, 8th Aug 2025

Stories from Other Regions

Banking stories

Macquarie Bank joins network protecting 85% of banking sector
Biometrics

Macquarie Bank joins network protecting 85% of banking sector

Macquarie Bank has joined BioCatch Trust Australia, extending fraud protection coverage to over 85% of the nation's banking sector through shared intelligence.

By Shannon Williams • 4 min read • Wed, 27th Aug 2025
AI agent opens UK business account end-to-end at ANNA Money
Fintech

AI agent opens UK business account end-to-end at ANNA Money

ANNA Money used an AI agent to fully register a UK business account online, completing all identity checks and payments autonomously in a groundbreaking test.

By Jed Nykolle Harme • 3 min read • Thu, 21st Aug 2025
Virtualplatform unveils white-label app for ISPs & partners
Customer Experience

Virtualplatform unveils white-label app for ISPs & partners

Virtualplatform has launched a white-label mobile app enabling ISPs and partners to manage customer lifecycles with branded, mobile-first service and billing tools.

By Jed Nykolle Harme • 3 min read • Wed, 20th Aug 2025
AMP, UNSW partner to drive responsible AI in finance
Smart Cities

AMP, UNSW partner to drive responsible AI in finance

AMP and UNSW Sydney have partnered to advance responsible AI in financial services, enhancing retirement planning support for Australians.

By Jed Nykolle Harme • 4 min read • Tue, 19th Aug 2025
8x8 & MNET partner to enhance secure banking customer service
Unified Communications

8x8 & MNET partner to enhance secure banking customer service

8x8 and MNET partner to enhance secure, real-time banking customer service by integrating CoreAccess+ with 8x8's CX platform for faster, safer authentication.

By Catherine Knowles • 3 min read • Fri, 15th Aug 2025
CommBank partners with OpenAI to boost AI banking innovation
Customer Experience

CommBank partners with OpenAI to boost AI banking innovation

Commonwealth Bank teams up with OpenAI to enhance AI-driven banking, focusing on fraud prevention and personalised services for Australian customers.

By Shannon Williams • 3 min read • Fri, 15th Aug 2025
Techcombank reappoints Dr Jens Lottner as CEO to lead next phase
Digital Transformation

Techcombank reappoints Dr Jens Lottner as CEO to lead next phase

Techcombank has reappointed Dr Jens Lottner as CEO from 2025 to 2030, recognising his leadership in driving growth and digital transformation.

By Melvin Hipolito • 3 min read • Tue, 12th Aug 2025
CelcomDigi launches MobileSHIELD app to boost digital safety
Mobile Device Management

CelcomDigi launches MobileSHIELD app to boost digital safety

CelcomDigi has launched MobileSHIELD, an AI-powered app offering protection against scams, malware, and identity leaks for MYR RM10 monthly in Malaysia.

By Jed Nykolle Harme • 3 min read • Tue, 12th Aug 2025
Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction
Customer Experience

Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction

Digital outages cost Australians AUD $5.3bn annually, eroding trust in telcos, banks and airlines as consumers seek more reliable alternatives.

By Melania Watson • 5 min read • Mon, 11th Aug 2025