Case management Stories

Kiwi Stories

Case management stories

Reso launches AI dispute platform for New Zealand HR

Rising grievance filings and scrutiny over AI errors in legal work are boosting demand for tools that assess workplace disputes earlier.

By Joseph Gabriel Lagonsin • 2 min read • This month

Global Stories

Case management stories

Fintech

SEON expands fraud signals to spot AI-made identities

Risk teams now have 200 more checks to catch synthetic identities and AI-generated fraud by linking behaviour, devices and address data.

By Joseph Gabriel Lagonsin • 4 min read • Today

Data Protection

Shield launches MCP Server for compliance AI access

Compliance teams at regulated banks can now query live surveillance alerts inside Claude, while Shield keeps permissions and records unchanged.

By Joseph Gabriel Lagonsin • 4 min read • Today

Software-as-a-Service

UiPath launches Cartographer to map enterprise work

The software aims to cut the manual effort of documenting workflows before automation projects, while keeping process records aligned with day-to-day practice.

By Raphael Veloso • 4 min read • Last week

Data Protection

Proofpoint expands insider-risk tools to Microsoft 365

Investigators will get a fuller audit trail as the software links Microsoft 365 activity and AI prompts with emails, files and logs.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Appian names Asia Pacific award winners in Australia

The awards highlight how insurers, agencies and police are using process software to cut delays, clear backlogs and save staff time.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

SEON partners Exist Software Labs on fraud tools in Asia

The deal gives banks and fintechs in the Philippines and Southeast Asia wider access to fraud checks as online transactions surge.

By Joseph Gabriel Lagonsin • 3 min read • This month

Data Protection

Leo HR launches AI assistant for workplace issues

Smaller employers may get faster guidance on grievances and performance issues, as Leo HR adds an AI assistant to its workplace software.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

iManage & Thomson Reuters expand legal AI partnership

Legal teams will be able to keep AI drafts, precedents and matter records under existing controls as the two firms widen product links.

By Sofiah Nichole Salivio • 4 min read • This month

Artificial Intelligence

Azonic raises pre-seed backing for online crime platform

Investigators in Australia, New Zealand and the US are already using the start-up's platform as online crime cases grow more complex.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Fintech

SAS named Forrester leader in financial crime tools

Banks could gain better fraud and anti-money laundering oversight as Forrester's top current-offering score highlighted SAS's integrated approach.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Protection

The hidden security risk in document redaction

Unredacted archive copies can expose personal data long after extraction, increasing compliance risk for firms using AI and high-volume document workflows.

By Slavena Hristova • 6 min read • Last month

Network Security

Intezer adds automated response workflows to AI SOC

Security teams can now automate remediation inside Intezer's AI SOC, reducing tool-switching after triage and helping catch lower-severity threats.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Case management stories

Software-as-a-Service

Sabermine passes five million cases in under three years

Regulated firms are adopting its automation tools faster than many rivals, with the Manchester startup processing five million cases in under three years.

By Karen Joy Bacudo • 4 min read • 2 days ago