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Change Management Stories - Page 73

Global Stories

Change Management stories

Contact centres report rising morale but AI doubts grow
Unified Communications

Contact centres report rising morale but AI doubts grow

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 30th Jan 2026
Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Analytic Partners named Forrester Wave Leader for 2026
Customer Experience

Analytic Partners named Forrester Wave Leader for 2026

Analytic Partners named a Leader in Forrester's 2026 marketing measurement Wave after topping current offering and scoring highly on strategy.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Wipro unveils unified AI-led enterprise functions model
Data Analytics

Wipro unveils unified AI-led enterprise functions model

Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.

By Sofiah Nichole Salivio • 4 min read • Fri, 30th Jan 2026
Regulation delays payroll projects but AI tools beckon
Digital Transformation

Regulation delays payroll projects but AI tools beckon

Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
CPG firms modernise data systems to unlock AI at scale
Manufacturing

CPG firms modernise data systems to unlock AI at scale

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
Gain Theory has been named Leader in Forrester Wave report
Data Analytics

Gain Theory has been named Leader in Forrester Wave report

Gain Theory named a Leader in Forrester's latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.

By Kaleah Salmon • 4 min read • Thu, 29th Jan 2026
Pearson warns AI gains hinge on urgent workforce reskilling
Digital Transformation

Pearson warns AI gains hinge on urgent workforce reskilling

Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
US CFOs back AI for finance but insist on oversight
Digital Transformation

US CFOs back AI for finance but insist on oversight

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
VaynerX rolls out Keeper to tighten password security
Digital Transformation

VaynerX rolls out Keeper to tighten password security

VaynerX is deploying Keeper's enterprise password manager to centralise credentials and curb risks from password reuse and phishing.

By Mark Tarre • 4 min read • Wed, 28th Jan 2026
Shuttlerock unifies finance & HR globally with Workday
Data Analytics

Shuttlerock unifies finance & HR globally with Workday

Shuttlerock adopts Workday to unify global finance and HR, tightening controls and boosting real-time insight as its international footprint grows.

By Karen Joy Bacudo • 4 min read • Wed, 28th Jan 2026

Stories from Other Regions

Change Management stories

AI, risk & security reshape Australian jobs for 2026
Human Capital Management

AI, risk & security reshape Australian jobs for 2026

AI, risk and job security are set to redefine Australian careers in 2026 as workers shun moves, chase pay rises and cling to hybrid work.

By Karen Joy Bacudo • 4 min read • Fri, 30th Jan 2026
C-suite seen as biggest source of workplace AI risk
Data Protection

C-suite seen as biggest source of workplace AI risk

C-suite leaders, not junior staff, are emerging as the biggest AI risk in UK workplaces, with heavy use, weak governance and data mishandling.

By Sofiah Nichole Salivio • 5 min read • Thu, 29th Jan 2026
Parramatta Catholic schools gain SAP award nod for HR revamp
Digital Transformation

Parramatta Catholic schools gain SAP award nod for HR revamp

Catholic Schools Parramatta Diocese shortlisted for SAP Best Tech award after modern HR overhaul replacing decades-old payroll system.

By Mark Tarre • 3 min read • Thu, 29th Jan 2026
Why gender equity in tech is a core performance lever
Human Capital Management

Why gender equity in tech is a core performance lever

Gender equity in tech is no longer a moral sidebar but a core performance lever, boosting execution, innovation, retention and resilience.

By Margaret Graziano • 4 min read • Thu, 29th Jan 2026
AI trust paradox exposes gaps in literacy & governance
Data Protection

AI trust paradox exposes gaps in literacy & governance

Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.

By Shannon Williams • 5 min read • Wed, 28th Jan 2026
Tech & culture woes plague UK MSPs after M&A deals
Customer Relationship Management

Tech & culture woes plague UK MSPs after M&A deals

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Australia's AI boom outpaces data skills & governance
Digital Transformation

Australia's AI boom outpaces data skills & governance

Australia's generative AI rollout races ahead of reliable data, governance and skills, leaving a widening trust and risk gap.

By Mark Tarre • 4 min read • Wed, 28th Jan 2026