IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Chatbots stories - Page 14

Geo

TILTLABS expands into Geospatial Digital Twins for smart urban development

Sat, 14th Oct 2023
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edutech
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uc
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smart cities
TILTLABS set to reshape urban environments with Geospatial Digital Twins, offering sustainable, efficient, and data-driven urban spaces.
Digitisation

Lack of digitisation slowing down procurement processes

Fri, 13th Oct 2023
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rpa
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supply chain
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agentic ai
The study reveals that half of procurement leaders (50%) think that the rate of digitisation within procurement is too slow.
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Schneider Electric's blueprint for AI-optimized data centre design

Mon, 9th Oct 2023
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uc
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digital transformation
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hyperscale
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
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AI-powered chatbot TigerGPT launches in New Zealand

Mon, 9th Oct 2023
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uc
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ai
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agentic ai
Tiger Brokers has launched its AI-powered chatbot TigerGPT for the New Zealand market, also available to users in Australia and Singapore.
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Chatbots lower the barrier for entry into cybercrime

Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
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Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle future

Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace

Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Oracle ai

Oracle boosts customer experience with generative AI in Cloud CX platform

Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Generative AI users have data privacy and bias concerns: Applause

Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
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Hospitality sector facing distinct security challenges

Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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agentic ai
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
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Silico redefines process simulation with latest launch

Thu, 7th Sep 2023
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uc
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digital twins
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agentic ai
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
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Zoom launches generative AI assistant Zoom AI Companion

Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
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BotPenguin unveils advanced AI chatbots for better experience

Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
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Channel selection: Essential for a successful customer experience strategy

Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
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Mandiant reveals how threat actors perceive generative AI

Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
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AI causes worry for parents, 51% stop use of ChatGPT for homework

Thu, 24th Aug 2023
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llms
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agentic ai
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safety
A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.
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Lenovo and VMware reveal first solutions from joint innovations

Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
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VMware and NVIDIA build on existing partnership in the name of AI

Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.
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Gen Z in the dark on basic internet terms – research

Fri, 18th Aug 2023
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uc
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agentic ai
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online safety
The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.
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Retailer investments driven towards AI to grow sales

Fri, 11th Aug 2023
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supply chain
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ai
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agentic ai
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.