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cloud communications news stories

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cloud communications
RingCentral and Mitel enter strategic partnership to enrich cloud comms
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
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10 Minute IT Jams
Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
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10 Minute IT Jams
Video: 10 Minute IT Jams - Who is Twilio?
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Cloud
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion. 
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Communications
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."
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Channel partners
Dialpad expands Australian channel leadership team
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
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Microsoft
8x8 adds new business messaging features to Microsoft Teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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Microsoft Teams
LoopUp appoints Leigh Henderson as director of consulting for Australia
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
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Partner Programme
RingCentral launches new partner programme
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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Unified Communications
Arkadin relaunches as NTT’s cloud communications division
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
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Unified Communications
MNF Enterprise and AARNet announce cloud calling partnership
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
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Unified Communications
8x8 names three new global execs
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
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Hybrid Cloud
Quantum expands offerings with new line of distributed cloud services
“We’re seeing more customers who want the simplicity of cloud computing, but the performance and economics of on-premise storage."
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Unified Communications
Zoom Phone beta announced for local customers
Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.
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Unified Communications
Exclusive: How the channel can take advantage of cloud communications
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
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Collaboration
Cloud communications turns US$45b collaboration market on its head
It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.
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Unified Communications
Four reasons it’s time to switch to cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
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Unified Communications
Why UCaaS is the channel’s ‘opportunity of the century’
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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Cloud
At-work collaboration apps most vulnerable to cyber attacks
According to a survey of 500 decision makers across several industries, 80% believe that cloud collaboration tools are vulnerable to cyber attacks.
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Unified Communications
Exclusive Interview: 8x8 - more than just UC
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
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Unified Communications
Twilio boosts local presence with first Aussie office
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.
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CRM
Tearing down international borders with cloud-based communication
looks at how to leverage the cloud to build a truly connected global organisation
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Partner Programme
8x8 looking for new partners in A/NZ due to product demand
8x8 are promoting their partnership programme in a bid to expand their channel partner ecosystem across Australia and New Zealand.
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Cloud
Crunch time for cloud providers
The soon-to-be-renamed New Zealand Computer Society (NZCS) has released the full version of its Cloud Computing Code of Practice.