IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Customer Loyalty stories - Page 13

Retail

Inbuilding coverage technology reshapes retail customer experience

Mon, 16th Oct 2023
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Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.
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Boomi unveils GenAI tool, Boomi GPT, simplifying automation

Fri, 6th Oct 2023
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digital transformation
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Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
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Video: 10 Minute IT Jams - An update from Eagle Eye

Mon, 25th Sep 2023
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Eagle Eye's Miles Toolin discusses the company's AI-driven loyalty and promotions platform and its plans for the APAC market. #TechDay #marketing.
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Manhattan Associates streamlines returns for omnichannel shopping

Fri, 8th Sep 2023
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Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.
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The power behind personalised customer journeys

Mon, 4th Sep 2023
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data analytics
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Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.
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How to win customer loyalty in the age of AI

Tue, 22nd Aug 2023
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public cloud
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There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.
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Customer loyalty proves critical for grocery retailers

Wed, 28th Jun 2023
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New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
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Khoros appoints Lindsay Sanchez as Chief Marketing Officer

Fri, 28th Apr 2023
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cx
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cmo
Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.
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Saas industry veteran appointed new CEO at Acoustic

Fri, 20th Jan 2023
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Acoustic, a global marketing and customer experience provider for B2C brands, has appointed Mark Cattini as its new CEO to accelerate its vision.
Talend

Talend appoints Casey George as Chief Revenue Officer

Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
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Video: 10 Minute IT Jams - Introducing Loyalty Now

Tue, 8th Nov 2022
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Anurag Vasisth joins us to share more about Loyalty Now, its offerings, and the company's infrastructure in Asia Pacific.
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Why the financial services industry needs to embrace 'relationship marketing'

Tue, 11th Oct 2022
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Fintech disruptors and a desire for personalized experiences are shaking up customer loyalty in the financial services industry.
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Why QSRs need to 'cook up' a perfect customer loyalty solution

Tue, 11th Oct 2022
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data analytics
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Competition is heating up in APAC's QSR industry. To stay profitable, restaurants must embrace digital transformation and personalized marketing.
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Loyalty, pricing and service are D2Cs biggest shortfalls

Thu, 22nd Sep 2022
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crm
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There is a key gap between brand manufacturer drivers for D2C deployment and their executional shortfalls, a new report reveals.
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How brands can use offline data to drive better decision-making

Wed, 24th Aug 2022
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data analytics
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It's no secret brands are at the forefront of data usage and capture, especially those with an eCommerce element in their businesses.
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Tranxactor Group to build customer loyalty with Oracle

Thu, 28th Jul 2022
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cx
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commerce systems
Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.
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Salesforce unveils new offerings for consumer goods companies

Thu, 23rd Jun 2022
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data analytics
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cx
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Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
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How focusing on user experience will help your online marketplace thrive

Fri, 17th Jun 2022
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crm
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uc
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Online marketplaces have become increasingly popular, but companies must pay attention to the user experience to avoid potential pitfalls.
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Zero party data and the new era of 'relationship marketing'

Fri, 17th Jun 2022
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data analytics
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cx
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The ideal way to engage consumers is through real-time, hyper-personalised experiences, a new eConsultancy report reveals.
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How to implement an effective and personalised loyalty program

Wed, 8th Jun 2022
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data analytics
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crypto
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There's no doubt about it – incorporating a robust customer loyalty program in almost any consumer-facing business can pay off.