Customer Satisfaction stories - Page 21
Mixed reaction to Big Time
Wed, 14th Oct 2009
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connectme
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speed
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telecom
Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.
The lowdown on best practice and benchmarking
Wed, 1st Jul 2009
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uc
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physical security
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risk & compliance
OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.
Making the most of what you've got
Sun, 1st Feb 2009
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uc
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devops
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apm
Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.
M&A - Are you prey or predator ?
Sat, 1st Jul 2006
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capital
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it industry
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m&a
Whether you're a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.