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Customer Success stories

Rimini Street names Costello Chief Operating Officer
Data Analytics

Rimini Street names Costello Chief Operating Officer

The third-party software support provider is broadening its leadership bench as it pushes for faster global growth and tighter delivery control.

By Sean Mitchell • 3 min read • Last week
8x8 launches four-tier partner programme for resellers
Software-as-a-Service

8x8 launches four-tier partner programme for resellers

Rebates tied to retention and expansion could make reseller income steadier as 8x8 shifts channel incentives towards recurring subscription revenue.

By Mark Tarre • 4 min read • This month
Cvent says APAC events now use AI in everyday work
Software-as-a-Service

Cvent says APAC events now use AI in everyday work

Event planners are now using AI to cut routine work and prove returns, as Cvent says APAC has moved past the experiment phase.

By Sofiah Nichole Salivio • 3 min read • This month
Unit4 appoints Stuart Nash as Chief Operating Officer
Software-as-a-Service

Unit4 appoints Stuart Nash as Chief Operating Officer

Customers at Unit4 are set to see faster support and tighter systems integration as Stuart Nash takes charge of service and IT operations.

By Mark Tarre • 3 min read • This month
ECI Software Solutions appoints first APAC Channel Manager
Digital Transformation

ECI Software Solutions appoints first APAC Channel Manager

The hire signals a push to expand indirect sales in Asia Pacific as manufacturers seek local support for ERP deployments and automation.

By Joseph Gabriel Lagonsin • 4 min read • This month
LeanDNA appoints vice presidents in customer success push
Software-as-a-Service

LeanDNA appoints vice presidents in customer success push

Manufacturers using LeanDNA's software may see faster returns as the company expands its customer success and services leadership team.

By Mark Tarre • 4 min read • This month
Australia & New Zealand job ads rise after budget reset
Artificial Intelligence

Australia & New Zealand job ads rise after budget reset

Hiring demand across commercial teams strengthened as new financial-year budgets were released, lifting active go-to-market roles to 25,031 in July.

By Sean Mitchell • 4 min read • This month
Doppel names Hideki Ushigome as Japan Country Manager
Data Protection

Doppel names Hideki Ushigome as Japan Country Manager

AI-driven phishing is heightening risks for Japanese organisations as Doppel expands locally and bolsters its response with a seasoned cybersecurity executive.

By Sofiah Nichole Salivio • 4 min read • This month
Octave names Veris geospatial partner in Australia
Smart Cities

Octave names Veris geospatial partner in Australia

Customers in government and defence will get local support in Australia and New Zealand as Veris takes on Octave's geospatial software distribution.

By Sean Mitchell • 4 min read • This month
DefensX wins growth backing for browser security push
Data Protection

DefensX wins growth backing for browser security push

More than 7,000 SMEs could gain tighter AI and browser controls as the New York cybersecurity company uses fresh backing to widen its reach.

By Mark Tarre • 3 min read • Last month
Qualys appoints Ben Brown to lead ANZ channel push
Software-as-a-Service

Qualys appoints Ben Brown to lead ANZ channel push

Expansion in Australia and New Zealand is expected to deepen Qualys' managed risk services push as it adds four local hires.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Kong opens Milan & Paris offices amid Europe growth
Software-as-a-Service

Kong opens Milan & Paris offices amid Europe growth

Customer demand across Europe has fuelled a 72% rise in Kong's regional base, prompting new offices in Milan and Paris.

By Mark Tarre • 3 min read • Last month
Vieu launches Business Graph for AI business mapping
Software-as-a-Service

Vieu launches Business Graph for AI business mapping

The platform aims to help sales and AI tools spot real executive ties, as businesses struggle to verify contacts that drive deals and hiring.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Customer Success stories

ANS Academy expands AI leadership apprenticeship sixfold
Digital Transformation

ANS Academy expands AI leadership apprenticeship sixfold

Growing employer demand has pushed the AI leadership apprenticeship to six cohorts, with 71 learners now in the pipeline.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
Proofpoint expands in India with Hyderabad AI centre
Data Protection

Proofpoint expands in India with Hyderabad AI centre

Tripled demand in the past year is prompting the cybersecurity group to add a Hyderabad AI centre and a Delhi office.

By Sean Mitchell • 4 min read • 2 days ago
Diversified launches global managed services practice
Digital Transformation

Diversified launches global managed services practice

Clients with complex technology estates could see tighter oversight and faster issue resolution as Diversified centralises managed services globally.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Payouts.com & Replit expand partnership to speed builds
Software-as-a-Service

Payouts.com & Replit expand partnership to speed builds

The move could cut Payouts.com's product development cycle from months to days while keeping audit trails and PCI controls in place.

By Karen Joy Bacudo • 4 min read • Last week
Why trust should be the number one priority for AI customer experience
Digital Transformation

Why trust should be the number one priority for AI customer experience

Fewer than half of people globally trust AI, putting customer adoption and revenue at risk unless firms explain how systems make decisions.

By Martijn Gribnau • 5 min read • This month