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Customs stories

Auckland Airport plans change to security and passport control
Customer Experience

Auckland Airport plans change to security and passport control

Travellers at Auckland Airport will face a new check order from late 2027 as security screening moves ahead of passport control.

By RNZ • 1 min read • Last month
WiseTech to digitise New Zealand customs tariff data
Software-as-a-Service

WiseTech to digitise New Zealand customs tariff data

WiseTech has secured a seven-year deal to digitise New Zealand's customs tariff, launching an online portal and free local BorderWise access.

By Sean Mitchell • 4 min read • Thu, 4th Sep 2025

Global Stories

Customs stories

WiseTech buys FRDM.ai to boost supply chain compliance
Software-as-a-Service

WiseTech buys FRDM.ai to boost supply chain compliance

The deal gives importers and exporters a new tool for tracing deeper supplier networks as regulators intensify scrutiny of labour and sanctions risks.

By Karen Joy Bacudo • 4 min read • Wed, 22nd Jul 2026
EU digital withdrawal rule adds pressure on returns
Digital Transformation

EU digital withdrawal rule adds pressure on returns

Retailers selling into the bloc face higher costs and slower refunds as EU rules require a visible digital cancellation option in checkout flows.

By Karen Joy Bacudo • 4 min read • Tue, 2nd Jun 2026
Go Swag raises USD $5m for US expansion with Mercia
Digital Transformation

Go Swag raises USD $5m for US expansion with Mercia

The Glasgow gifting platform plans to add 40 staff and open a Southeast Asia warehouse as it targets a bigger US market.

By Mark Tarre • 4 min read • Mon, 1st Jun 2026
Cross-border trade fears spur AI push, delay expansion
Digital Transformation

Cross-border trade fears spur AI push, delay expansion

Rising cross-border trade complexity is pushing firms to delay expansion and lean on AI, as regulatory uncertainty reshapes global growth plans.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 18th Feb 2026
UK online shipments climb as pet care leads growth
Customer Experience

UK online shipments climb as pet care leads growth

UK online parcels jumped 17% in late 2025 as pet care and beauty surged, even as fashion and homewares shipments slid, Scurri data shows.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
CCL predicts resilient growth in global trade in 2026
Supply Chain

CCL predicts resilient growth in global trade in 2026

CCL forecasts resilient global trade growth in 2026 as firms bolster supply chains and adapt logistics despite tariffs and geopolitical risks.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
AI customs tools blamed for errors as calls for rules rise
Data Protection

AI customs tools blamed for errors as calls for rules rise

AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
Selling to China: Why your biggest challenge isn't logistics, it's data
Supply Chain

Selling to China: Why your biggest challenge isn't logistics, it's data

Success in China's booming $378 billion cross-border eCommerce market hinges on clean, accurate data-not just logistics-for speedy delivery and happy customers.

By Edmund Ng • 5 min read • Fri, 28th Nov 2025
US de minimis suspension poses cost risks for Aussie exporters
eCommerce

US de minimis suspension poses cost risks for Aussie exporters

US suspension of the USD $800 de minimis threshold means Australian exporters face new customs duties and costs on all shipments, including returns.

By Kaleah Salmon • 3 min read • Tue, 16th Sep 2025

Stories from Other Regions

Customs stories

Beer52 extends Europa warehousing deal as Coffee52 launches
Customer Experience

Beer52 extends Europa warehousing deal as Coffee52 launches

The subscription drinks group is broadening into coffee while relying on Europa Warehouse to handle sharp demand spikes across its clubs.

By Mark Tarre • 4 min read • Thu, 7th May 2026
Poland expands SENT monitoring to clothing & footwear
Supply Chain

Poland expands SENT monitoring to clothing & footwear

Fashion and retail operators face shipment stoppages and penalties after Poland widened electronic reporting rules for transit cargo.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 27th Apr 2026
Britons set to spend GBP £2.39bn on Easter goodies
Marketing Technologies

Britons set to spend GBP £2.39bn on Easter goodies

Slower growth in Easter spending reflects cautious households, even as the holiday is set to generate GBP £2.39bn for retailers.

By Karen Joy Bacudo • 4 min read • Fri, 27th Mar 2026
Parcelhero launches live tracking & faster booking
Digital Transformation

Parcelhero launches live tracking & faster booking

Parcelhero unveils AI-powered live parcel tracking and a faster booking interface in the first phase of its major platform overhaul.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
Customs moves up agenda as Europe firms stay reactive
Data Analytics

Customs moves up agenda as Europe firms stay reactive

Customs climbs Europe's boardroom agenda, but survey finds firms still under-resourced, outsourcing heavily and reacting to trade shocks.

By Shannon Williams • 4 min read • Thu, 26th Feb 2026
Deal or no deal - the new and nuanced view of tariffs
Supply Chain

Deal or no deal - the new and nuanced view of tariffs

HSBC survey shows 75% of logistics firms face impacts from US tariffs; many delay investments and reshape supply chains amid rising trade uncertainties.

By Ferhat Ocsel • 3 min read • Wed, 19th Nov 2025