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Digital disruption stories

Agentic era and the UI transition
Digital Transformation

Agentic era and the UI transition

AI agents are set to erode ad-funded web traffic, forcing businesses to pivot from screen-based funnels to metered API revenue.

By Ned Shawa • 5 min read • Last month
Exclusive: Google sees success with niche AI playbooks
Manufacturing

Exclusive: Google sees success with niche AI playbooks

Enterprises are under pressure to prove AI returns as Google pushes reusable, sector-specific playbooks into production across 19 industries.

By Sean Mitchell • 5 min read • Last month
Protectors Edge book applies security lessons to leadership
Physical Security

Protectors Edge book applies security lessons to leadership

Boards facing tighter scrutiny may find the book's security-led framework useful as risk, reputation and duty of care collide.

By Sofiah Nichole Salivio • 4 min read • Last month
AI shopping to boost Australia's retail centre leaders
Customer Experience

AI shopping to boost Australia's retail centre leaders

AI shopping tools could widen the gap between Australia’s top retail centres and weaker malls as investors chase experiential assets.

By Shannon Williams • 5 min read • Tue, 31st Mar 2026
Australia & New Zealand outpace peers on resilience
Disaster Recovery

Australia & New Zealand outpace peers on resilience

Businesses in Australia and New Zealand are more likely to see outages hit revenue, with 52% reporting direct top-line damage.

By Catherine Knowles • 4 min read • Tue, 31st Mar 2026
Trend Micro renames enterprise unit TrendAI globally
Firewalls

Trend Micro renames enterprise unit TrendAI globally

Trend Micro has rebranded its global enterprise unit as TrendAI, centring strategy on its unified AI-powered security platform Vision One.

By Mark Tarre • 4 min read • Tue, 24th Mar 2026
Blackpearl urges calm as AI agents shake SaaS models
Software-as-a-Service

Blackpearl urges calm as AI agents shake SaaS models

Blackpearl boss urges calm as AI agents rattle SaaS, warning firms to focus on data, not features, as micro-competition intensifies.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Mar 2026
We are not climbing a ladder, we are building it
Digital Transformation

We are not climbing a ladder, we are building it

Generative AI is levelling the creative-tech field, giving women a rare chance to shape rules, narratives and power from the ground up.

By Emma Barbato • 4 min read • Tue, 3rd Mar 2026
Explainer: The digital shock that ended Sanity's reign
Partner Programmes

Explainer: The digital shock that ended Sanity's reign

Once a 400-store giant of CDs and DVDs, Sanity has shrunk to a regional chain as downloads, streaming and rising costs reshape retail.

By Karen Joy Bacudo • 5 min read • Mon, 2nd Mar 2026
Australian bosses bet on AI despite patchy pay-offs
Manufacturing

Australian bosses bet on AI despite patchy pay-offs

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
European banks see AI cutting jobs mainly via attrition
Digital Transformation

European banks see AI cutting jobs mainly via attrition

European banks expect AI to shrink staff only slightly, with most projected job losses coming through routine attrition, not mass cuts.

By Karen Joy Bacudo • 4 min read • Mon, 19th Jan 2026
academyEX names Glenn Elith as Group Chief Executive
EduTech

academyEX names Glenn Elith as Group Chief Executive

academyEX appoints Glenn Elith as its first Group Chief Executive to drive trans-Tasman growth in AI-focused tertiary education.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
Cloudflare outage spotlights systemic risks in cloud resilience
Firewalls

Cloudflare outage spotlights systemic risks in cloud resilience

Yesterday's Cloudflare outage triggered widespread 5xx errors, exposing systemic risks in cloud resilience and sparking calls for stronger multi-cloud strategies.

By Shannon Williams • 3 min read • Thu, 20th Nov 2025

Stories from Other Regions

Digital disruption stories

NHS IT outages disrupt 274,620 patient interactions
Ransomware

NHS IT outages disrupt 274,620 patient interactions

Routine appointments bore the brunt as IT failures disrupted 274,620 patient interactions across NHS England and five major hospital trusts in 2025.

By Mark Tarre • 4 min read • 3 days ago
CyberCX expands Collingwood cyber deal into major partnership
Data Protection

CyberCX expands Collingwood cyber deal into major partnership

The expanded tie-up gives Collingwood extra protection for member and supporter data as cyber threats intensify across Australian sport.

By Shannon Williams • 4 min read • Last month
Creators eclipse broadcasters in Oscars social media surge
Marketing Technologies

Creators eclipse broadcasters in Oscars social media surge

Influencers, not film studios or TV networks, stole the Oscars spotlight this year as creator content drove surging social media engagement.

By Kaleah Salmon • 4 min read • Tue, 24th Mar 2026
Socotra launches embedded AI assistant for underwriters
Digital Transformation

Socotra launches embedded AI assistant for underwriters

Socotra unveils embedded AI assistant for underwriters, promising rapid setup, governance controls and live risk insights across products.

By Sean Mitchell • 3 min read • Thu, 12th Mar 2026
The 18-Month AI window that will determine telco market leaders for the next decade
Customer Experience

The 18-Month AI window that will determine telco market leaders for the next decade

Telecom leaders face an 18-month window to harness AI and transform networks into customer-centric products, securing market dominance for the next decade.

By Padma Ravichander • 5 min read • Wed, 19th Nov 2025