Digital Exclusion stories
Schools, households and agencies face uneven access and safety online as TUANZ urges a national rethink over AI, curriculum and mobile coverage.
TUANZ has teamed with Recycle A Device to supply refurbished laptops to students, targeting New Zealand's growing digital divide in 2026.
Rising memory chip costs are forcing handset makers to lift prices, risking wider digital exclusion in emerging markets and pushing budget phones out of reach.
More than 642,000 young people in eight countries will gain AI and financial literacy lessons as the partnership enters its second year.
Trust at the point of payment is the key hurdle, with 50.1% of European consumers unwilling to share card details with AI agents.
Millions of taxpayers should see faster, more consistent support as HMRC moves contact services onto a single cloud platform with AI tools.
Most firms have expanded customer-facing AI even as a survey found 77% fear their strategies could harm vulnerable customers.
Widespread access failures are driving disabled shoppers away, with 38% abandoning purchases and most avoiding brands after bad experiences.
Survivors of domestic abuse could get safer access to communication as donated handsets are refurbished and recycled across Australia.
Businesses face tighter reporting and new rules as ministers move to overhaul cyber security, AI oversight and digital identity regulation.
Charities could get training better suited to limited budgets and low digital confidence as AI reshapes service delivery.
Thousands of households could lose familiar phone service if they ignore BT’s notices before the UK’s analogue landline switch-off in 2027.
More charities could gain digital expertise as up to 30 women are trained for trustee roles under a new board-matching pilot.
Free data, donated devices and rural coverage have helped one million digitally excluded people in the UK get online, Virgin Media O2 said.
The free two-year service will give young people at Bentswood Hub faster access to homework help, digital skills and online support.
On International Women's Day, Equinix backs women's digital inclusion, scaling WomenConnect and funding APAC programs to close tech gaps.
Community wi-fi project plans to connect 2,030 premises in 100 remote communities by 2030, backed by AUD $5 million and new low-cost devices.
WorkVentures urges Australian firms and government to donate unused devices as 1.42 million young people lack a computer at home.
Free internet pilots in Victoria and Western Australia have connected over 350 vulnerable people, offering a scalable model for digital inclusion.
Virgin Media O2 will donate 12,000 refurbished smartphones in 2026 to help tackle digital exclusion and cut electronic waste across the UK.