Dynamics 365 Stories

Kiwi Stories

Dynamics 365 stories

New Zealand firms turn to AI for productivity gains

Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Global Stories

Dynamics 365 stories

Software-as-a-Service

Eftsure buys Relish to expand payment assurance in US

The deal gives finance teams a single platform to check supplier records and bank details as fraud risks rise across payment systems.

By Karen Joy Bacudo • 3 min read • This month

Software-as-a-Service

Bakers Delight speeds digital marketing rollouts with Boomi

Reusable integrations have cut Bakers Delight's rollout times for new digital tools, with Shopify live in four months and Klaviyo in three.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Lancom sees automation demand rise as firms cut friction

Automation spending is rising as firms use it to cut back-office bottlenecks and free staff for revenue-generating work.

By Mark Tarre • 4 min read • Last month

Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Litera relaunches as one legal AI platform for firms

Law firms are being offered a single AI system for drafting, review and business development as Litera folds its products into one platform.

By Sean Mitchell • 4 min read • Thu, 16th Jul 2026

Software-as-a-Service

PairSoft names Brian Rigney as Chief Executive Officer

The appointment signals PairSoft's push to win more finance teams as rivals race to embed AI and tighter ERP integrations in back-office software.

By Sofiah Nichole Salivio • 4 min read • Tue, 14th Jul 2026

Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Tue, 14th Jul 2026

Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • Thu, 2nd Jul 2026

Digital Transformation

Programmed centralises vendor data with Boomi platform

The overhaul gives more than 18,000 vendors a single governed record, cutting duplicate compliance checks and manual re-keying across systems.

By Sean Mitchell • 4 min read • Tue, 30th Jun 2026

Software-as-a-Service

Payhawk adds SAP S/4HANA integration in summer update

The update aims to cut reconciliation work for enterprise finance teams by linking spend data directly with SAP S/4HANA Public Cloud.

By Karen Joy Bacudo • 3 min read • Mon, 15th Jun 2026

Customer Relationship Management

Litera brings Foundation 365 to Microsoft 365 Copilot

Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 6th Jun 2026

Digital Transformation

Microsoft security landscape shifts as critical vulnerabilities surge: report

Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.

By James Maude • 4 min read • Fri, 5th Jun 2026

Stories from Other Regions

Dynamics 365 stories

Digital Transformation

Adactin buys Focus Dynamics Group in Microsoft push

The takeover gives Adactin a bigger Microsoft practice, wider southern state reach and 82 extra staff, while keeping clients on the same contacts.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Informotion gains dual Microsoft recognition in ISG

Recognition in two Microsoft services quadrants puts the Sydney specialist alongside bigger rivals as AI projects hinge on cleaner data and governance.

By Sean Mitchell • 4 min read • Wed, 22nd Jul 2026