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Employee Experience (EX) stories

Smaller firms use AI training to recruit & keep staff
Digital Transformation

Smaller firms use AI training to recruit & keep staff

Smaller employers are using AI training to win recruits and keep staff, with 53% citing satisfaction and retention as the key payoff.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
SAP Concur launches AI tools for travel & expenses
Software-as-a-Service

SAP Concur launches AI tools for travel & expenses

Finance teams could cut manual work and tighten oversight as SAP Concur rolls out AI tools for approvals, cards and meeting planning.

By Karen Joy Bacudo • 4 min read • 2 days ago
Lancom sees automation demand rise as firms cut friction
Software-as-a-Service

Lancom sees automation demand rise as firms cut friction

Automation spending is rising as firms use it to cut back-office bottlenecks and free staff for revenue-generating work.

By Mark Tarre • 4 min read • 3 days ago
Remote makes its AI training course free to workers
Data Protection

Remote makes its AI training course free to workers

Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Vialto launches AI immigration tool for global mobility
Software-as-a-Service

Vialto launches AI immigration tool for global mobility

HR teams can now get earlier visa, timing and cost assessments as VialtoExplore aims to cut guesswork in cross-border hiring.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
Cornerstone study backs shared CHRO-CIO workforce planning
Digital Transformation

Cornerstone study backs shared CHRO-CIO workforce planning

Organisations with shared HR and IT planning are acting on workforce changes 13% faster, as AI forces quicker decisions on skills and roles.

By Sean Mitchell • 5 min read • Last week
Smart stuff in Dell's simplified approach to the venerable PC
Supply Chain

Smart stuff in Dell's simplified approach to the venerable PC

Businesses need not necessarily rush to replace working PCs for AI, as Dell says those with accelerators can still handle workloads.

By Donovan Jackson • 5 min read • Last week
AI has not ended file chaos for workers, survey finds
Software-as-a-Service

AI has not ended file chaos for workers, survey finds

Workers are losing 65 hours a year to file woes, even as heavy AI use leaves document handling frustratingly clunky.

By Joseph Gabriel Lagonsin • 5 min read • Last week
DXC launches AI workplace service to cut support calls
AIOps

DXC launches AI workplace service to cut support calls

Early users have seen service desk calls fall by 60% as DXC's new workplace platform tries to fix IT issues before staff notice them.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tech Mahindra unveils TechM Ting sonic brand identity
Digital Transformation

Tech Mahindra unveils TechM Ting sonic brand identity

The new audio mark is set to run across offices, apps and customer touchpoints as Tech Mahindra standardises its global brand image.

By Mark Tarre • 3 min read • Last week
Invercargill council completes first cloud payroll
Software-as-a-Service

Invercargill council completes first cloud payroll

The new platform should improve payroll accuracy and reporting for about 550 staff as the council phases out ageing systems across its operations.

By Joseph Gabriel Lagonsin • 3 min read • Last week
NiCE cuts emissions 23% in ESG report on AI & staff
Data centers

NiCE cuts emissions 23% in ESG report on AI & staff

Cloud migration helped NiCE cut Scope 1 and Scope 2 emissions by 23%, while it kept 14% of revenue flowing into research and development.

By Sean Mitchell • 4 min read • Last week
Translation over technology: The channel's most undervalued skill
Software-as-a-Service

Translation over technology: The channel's most undervalued skill

Channel partners risk losing customers if they cannot turn acronyms like UCaaS and SASE into clear business outcomes.

By Will Morey • 4 min read • Last week
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Employee Experience (EX) stories

eCapital UK appoints Camilla Woodrow as Head of HR
Human Capital Management

eCapital UK appoints Camilla Woodrow as Head of HR

Growing demand for larger funding lines has prompted eCapital UK to strengthen its people strategy with a senior HR hire.

By Sofiah Nichole Salivio • 3 min read • Last week
Workday study finds AI tools add hours of admin in ASEAN
Digital Transformation

Workday study finds AI tools add hours of admin in ASEAN

Fragmented AI systems are wiping out productivity gains, with one in five ASEAN workers losing more than seven hours a week to admin.

By Karen Joy Bacudo • 4 min read • Last week
Employees quietly using AI while teams have spare capacity
Digital Transformation

Employees quietly using AI while teams have spare capacity

Businesses may be over-hiring while staff quietly turn to consumer AI tools outside company controls, Prodoscore data suggests.

By Sofiah Nichole Salivio • 4 min read • This month
Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • This month