Employee Experience (EX) Stories - Page 32

Global Stories

Employee Experience (EX) stories

Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership

Sejal Patel Daswani has been appointed as chief people officer by shift worker platform Deputy, increasing women in senior roles to 80%, signalling significant gender shift in the C-suite.

By Imee Dequito • 2 min read • Thu, 7th Mar 2024

Disaster Recovery

IPI becomes first UK Avaya partner with cloud specialisation accreditation

IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.

By Imee Dequito • 3 min read • Mon, 26th Feb 2024

Customer Experience

Steve Winningham appointed as IPI's non-exec chairman

Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.

By Imee Dequito • 2 min read • Thu, 8th Feb 2024

Customer Experience

Medallia unveils AI breakthroughs for personalised CX

Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.

By Shannon Williams • 3 min read • Wed, 7th Feb 2024

Hyperscale

BeyondTrust reports substantial growth & ongoing innovation in 2023

BeyondTrust reports notable growth in 2023, with over 80% recurring revenue and approximately 40% subscription ARR growth, bolstered by industry-leading customer satisfaction and retention rates.

By Sean Mitchell • 3 min read • Wed, 7th Feb 2024

Human Capital Management

Workhuman launches Admin Hub enhancing Programme Managers' experience

Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.

By Catherine Knowles • 2 min read • Fri, 2nd Feb 2024

Unified Communications

Dell launches AI-powered intelligent headsets for hybrid work

Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.

By Imee Dequito • 3 min read • Thu, 1st Feb 2024

Human Capital Management

ECI Software Solutions named a top employer in six nations

ECI Software Solutions bags Great Place To Work 2024 certification for the sixth year running in the US and three consecutive years in five other countries, affirming its top employer status.

By Catherine Knowles • 3 min read • Fri, 26th Jan 2024

Customer Experience

Generative AI's leap and how 2024 will see a focus on security & ROI

Generative AI looks set to dominate 2024 as enterprises increase their core IT spend on its solutions, with a renewal of basic security measures and drive for ROI amid emergent trends such as smart cloud strategies and digital workplace technologies.

By Ashish Kumar • 4 min read • Thu, 18th Jan 2024

Data Analytics

Tiny Happy HR leverages data analytics to enrich work experience

Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.

By Shannon Williams • 3 min read • Wed, 3rd Jan 2024

Unified Communications

Verint leads in Conversational AI according to Opus Research report

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023

Human Capital Management

Mercy Health to modernise HR management using Workday's HCM platform

Mercy Health opts for Workday's Human Capital Management platform in a bid to update and enhance its HR operations.

By Sean Mitchell • 2 min read • Mon, 11th Dec 2023

Digital Transformation

Endava report reveals waste in APAC digital transformation efforts

New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.

By Catherine Knowles • 3 min read • Thu, 7th Dec 2023

Hyperscale

Medallia appoints Nick Martin as new Senior Vice President International

Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.

By Sean Mitchell • 2 min read • Thu, 7th Dec 2023

EduTech

First Commonwealth enhances workforce communication with ScreenCloud partnership

First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.

By Kaleah Salmon • 3 min read • Wed, 22nd Nov 2023

Stories from Other Regions

Employee Experience (EX) stories

Customer Experience

Kerzner Group launches Unily's iKonnect app for enhanced staff communication

Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.

By Catherine Knowles • 3 min read • Tue, 13th Feb 2024

DevOps

Skills shortage impairs Singapore's tech growth, reveals salary guide

New research by Morgan McKinley reveals Singapore's tech growth held back in 2023 due to a shortage of skilled candidates, with 76% of hirers finding recruitment competitive.

By Catherine Knowles • 3 min read • Wed, 7th Feb 2024

Human Capital Management

Great Office Return sees 92% of firms initiate mandatory in-office policy

Amid the 2023 'Year of the Great Office Return', 92% of UK firms enacted mandatory in-office policies leading to 40% reinstating a full workweek, despite notable commuting costs and disruptions.

By Catherine Knowles • 3 min read • Tue, 30th Jan 2024