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Fluent Commerce Stories - Page 2

Global Stories

Fluent Commerce stories

Cost of living & supply chain woes top retail concerns
Customer Experience

Cost of living & supply chain woes top retail concerns

Retailers name the cost of living crisis their biggest challenge in 2025, with 56% citing it as the main concern amid economic uncertainty, says Fluent Commerce.

By Shannon Williams • 4 min read • Fri, 25th Apr 2025
Fluent Commerce named leader in Forrester Wave 2025
Customer Experience

Fluent Commerce named leader in Forrester Wave 2025

Fluent Commerce has been named a 'Leader' in The Forrester Wave: Order Management Systems, Q1 2025, praised for innovation and rapid customer results.

By Melania Watson • 2 min read • Wed, 22nd Jan 2025
Retail & eCommerce trends in 2025: AI & loyalty focus
Digital Transformation

Retail & eCommerce trends in 2025: AI & loyalty focus

Jamie Cairns of Fluent Commerce anticipates that 2025 will see a surge in AI utilisation and a stronger focus on customer loyalty in retail.

By Melania Watson • 3 min read • Fri, 13th Dec 2024
Secretlab partners with Fluent Commerce for OMS upgrade
Customer Experience

Secretlab partners with Fluent Commerce for OMS upgrade

Singapore's Secretlab partners with Fluent Commerce to upgrade its Order Management System, enhancing global digital operations for improved customer experience.

By Sean Mitchell • 2 min read • Tue, 19th Nov 2024
Protect your profits: How to prevent downtime and maximise Black Friday sales
Customer Experience

Protect your profits: How to prevent downtime and maximise Black Friday sales

As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.

By Rob Crowley • 4 min read • Tue, 15th Oct 2024
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
Customer Experience

Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

By Jamie Cairns • 5 min read • Mon, 23rd Sep 2024
Enterprise Software: Why 'out of the box' features will become obsolete with GenAI
Marketing Technologies

Enterprise Software: Why 'out of the box' features will become obsolete with GenAI

Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.

By Nicola Kinsella • 4 min read • Tue, 30th Jul 2024
Exclusive: How Fluent Commerce is shaking up the OMS industry
Marketing Technologies

Exclusive: How Fluent Commerce is shaking up the OMS industry

In an exclusive, Fluent Commerce's Chief Strategy Officer, Jamie Cairns, illuminates how the Australian firm is revolutionising how global businesses manage orders and inventory.

By Tom Raynel • 3 min read • Mon, 15th Apr 2024
Fluent Commerce unveils revamped global channel partner program
Marketing Technologies

Fluent Commerce unveils revamped global channel partner program

Fluent Commerce, the Australian OMS provider, revitalises its global channel partner programme, aiming to stimulate the OMS wave and strengthen its diverse partnerships.

By Sean Mitchell • 2 min read • Thu, 14th Mar 2024
Why inventory accuracy should be the top priority for retailers in 2024
Marketing Technologies

Why inventory accuracy should be the top priority for retailers in 2024

With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.

By Jamie Cairns • 4 min read • Wed, 24th Jan 2024
How CFOs can reduce inventory and improve profits in 2024
Fintech

How CFOs can reduce inventory and improve profits in 2024

By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.

By Jamie Cairns • 4 min read • Thu, 7th Dec 2023
Preparing for peak holiday season with Composable Commerce
Software-as-a-Service

Preparing for peak holiday season with Composable Commerce

This article discusses what Composable Commerce is, the benefits of the technology, how it makes peaks in trading easier and how retailers can get started.

By Rob Crowley • 4 min read • Fri, 3rd Nov 2023
Why order management can make your ERP system more efficient
Marketing Technologies

Why order management can make your ERP system more efficient

Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.

By Jamie Cairns • 4 min read • Thu, 14th Sep 2023
Video: 10 Minute IT Jams - An update from Fluent Commerce
Digital Transformation

Video: 10 Minute IT Jams - An update from Fluent Commerce

Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.

By Tom Raynel • 6 min read • Fri, 21st Jul 2023
Balmain bolsters customer experience with Fluent Commerce
Customer Experience

Balmain bolsters customer experience with Fluent Commerce

Historic luxury house Balmain deploys Fluent Order Management to deliver an improved online customer experience.

By Kaleah Salmon • 3 min read • Wed, 14th Jun 2023
Fluent Commerce appoints Wendy Zveglic as VP of Engineering
Software-as-a-Service

Fluent Commerce appoints Wendy Zveglic as VP of Engineering

Fluent Commerce appointed Wendy Zveglic as its VP of Engineering. Wendy will lead the team and develop innovative solutions for retail giants.

By Imee Dequito • 2 min read • Wed, 17th May 2023
ALDO chooses Fluent to simplify its customer experience
Marketing Technologies

ALDO chooses Fluent to simplify its customer experience

Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.

By Gaurav Sharma • 3 min read • Thu, 4th May 2023

Stories from Other Regions

Fluent Commerce stories

Less words, more action: How to become a more sustainable retailer
Marketing Technologies

Less words, more action: How to become a more sustainable retailer

Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.

By Jamie Cairns • 5 min read • Thu, 22nd Feb 2024