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Forrester Research news stories - Page 3

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SAP
Cognizant recognised as leader in SAP Services on a global scale
"We are committed to helping our clients meet business transformation goals and achieve faster results while reducing costs and enhancing profits.”
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Business Continuity
Forrester report shows firms feeling pressure to move to hybrid cloud
A survey from Forrester, Ensono and Wipro found that out of 153 IT directors, one in four say that internal pressures are key motivator in exploring new cloud technologies.
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Customer experience
Forrester: OpenText Leader in Asset Management for CX
Forrester has recognised OpenText media management for the strength of its core library services and video capabilities.
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Analytics
TIBCO stands out as Leader in Forrester Wave report
The company was amongst 11 evaluated vendors and scored a 4.17 out of a possible 5 points in the current offering category.
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IT Automation
Forrester: 2020 the year of adaptability
VValues-based consumers, recessionary fears, and global sociopolitical uncertainty will make 2020 the year of adaptability.
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Healthcare
Cognizant named RPA services leader by Forrester
It received the highest possible ratings in the customer and business outcomes, partner ecosystem, and commercial model criteria.
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Robotic Process Automation / RPA
Forrester names Automation Anywhere as leader in RPA
Automation Anywhere received the highest possible score in the bot development/core UI/desktop functions criterion as well as the market presence category.
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Endpoint Protection
Trend Micro named as leader in endpoint security
"The bullseye for cyber threats is corporate endpoints, making security solutions in this area a crucial component of any enterprise risk management strategy."
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Enterprise content management (ECM)
Hyland a 'leader' in ECM — Forrester Wave report
Content services provider Hyland has been dubbed a ‘leader’ in the Forrester Wave Enterprise Content Management (ECM) Content Platforms Q3 2019 report.
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Email Security
Gartner, Forrester name Retarus for Email Security
The information logistics firm was listed as one of the twelve most important providers of email security services in the world by Forrester Research.
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Forrester Research
Forrester report: Digital banks gain the edge on traditional players
Digital-only banks and insurers will shape the future of financial services within Asia Pacific, according to new data released by Forrester this week.
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Forrester Research
Forrester acknowledges Adobe as a leader in data management
"APAC has some of the highest customer expectations in the world, and delivering memorable personalised experiences in the moment has become critical for many brands’ success," comments Adobe's Steve Hammond.
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Cybersecurity
Symantec named Leader by Forrester for Data Security Portfolio
Symantec was recognised as a Leader based on current offering, strategy, and market presence with the highest overall ranking for current offerings.
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SaaS
Blue Prism acquires Thoughtonomy, develops new SaaS offering
Blue Prism has closed its acquisition of Thoughtonomy. The company says the acquisition will enable it to build on its intelligent automation and cloud delivery capabilities.
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Workflow Automation
Forrester names Pega leader in digital process automation
“Pega has created a powerful platform for driving digital transformation across a wide array of use cases, from complex to relatively simple.”
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CRM
Pegasystems now ten-time Leader in CRM Magic Quadrant
“It’s about looking at customer journeys holistically to ensure consistency and relevance to foster sustainable relationships and value.”
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Email Security
Forrester names Proofpoint leader in enterprise email security
Email remains the preferred attack vector for cybercriminal activity, from low-level cybercriminals to nation states.
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Email Security
Forrester names Trend Micro Leader in email security
TrendMicro earned the highest score for technology leadership, deployment options and cloud integration.
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Artificial Intelligence
AI continues to widen CX success gap
Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.
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Disaster Recovery
Sungard AS named DRaaS leader by Forrester
It was noted for its disaster-recovery-as-a-service solution’s ability to “serve client needs at all stages of their need for business continuity.”
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Forrester Research
Forrester names Mimecast a Leader in information archiving
The company has also been named a Top Player in the Radicati Information Archiving - Market Quadrant, 2019.
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Forrester Research
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.
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Forrester Research
Nintex named a leader in digital process automation for wide deployments
Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide. 
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Microsoft
TIBCO named leader in integration platform-as-a-service by Forrester
IPaaS and hybrid integration platform (HIP) providers are gaining recognition as strategic elements of digital transformation.