Gen Z Stories - Page 19

Kiwi Stories

Gen Z stories

Trust & AI in shopping: New Zealand consumers' views

Salesforce's report reveals New Zealand consumers are increasingly willing to embrace AI in shopping, despite a sharp decline in trust towards companies.

By Kaleah Salmon • 2 min read • Mon, 2nd Dec 2024

Global Stories

Gen Z stories

Unified Communications

Australian report shows shift to AI in customer service

Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.

By Sean Mitchell • 3 min read • Mon, 9th Dec 2024

Payment Technologies

Aussie online shoppers face fraud risks amid festive sales

As the festive season approaches, PayPal reveals 91% of Australians plan to shop online, but warns of rising fraud risks costing over AUD $500,000 last year.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Health Technologies

NielsenIQ unveils 2025 tech & durables growth trends

NielsenIQ unveils its latest report forecast, focusing on key trends in the Tech & Durables sector set to shape the market by 2025.

By Sean Mitchell • 3 min read • Fri, 22nd Nov 2024

Customer Experience

AI adoption in retail: Opportunities & readiness gaps

A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024

Marketing Technologies

Australian shoppers value seamless online & in-store experiences

A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.

By Sean Mitchell • 3 min read • Thu, 21st Nov 2024

Stories from Other Regions

Gen Z stories

DevOps

76% of Indian workers face year-end project pile-up

A study by Atlassian reveals that 76% of Indian knowledge workers struggle with year-end project overload amid shifting priorities and overcommitment.

By Shannon Williams • 3 min read • Fri, 13th Dec 2024

Human Capital Management

UK firms urged to oversee rising AI tool use at work

A report reveals that 68% of UK employees regularly use AI tools, prompting businesses to enhance oversight and support for hybrid work environments.

By Catherine Knowles • 3 min read • Wed, 11th Dec 2024

Artificial Intelligence

Australians turning to AI to ease holiday planning stress

A report reveals Australians dedicate 540 million hours to holiday prep, with many turning to AI to help manage the stress of planning.

By Sean Mitchell • 3 min read • Tue, 10th Dec 2024

Productivity

UK employees remain productive during festive period

Research by monday.com reveals 89% of UK employees maintain productivity during the festive season, with technology aiding their performance.

By Shannon Williams • 3 min read • Wed, 4th Dec 2024

Marketing Technologies

Adobe unveils trends shaping creativity with AI insights

Adobe has unveiled its 2025 Creative Trends Forecast, spotlighting four vital trends reshaping the dynamic landscape of the creative industry.

By Melania Watson • 3 min read • Wed, 4th Dec 2024

Customer Experience

AI could be key to restoring consumer trust in Singapore

A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Digital Transformation

Forecasts reveal future tech & trends in hospitality 2025

IDeaS has unveiled its 2025 hospitality sector forecasts, detailing how technology and changing traveller preferences will shape the industry's future.

By Melania Watson • 3 min read • Tue, 26th Nov 2024

eCommerce

Brits prioritise practical gifts with Christmas spending

A recent ShipStation survey reveals UK consumers are shifting towards practical gifts for Christmas, with younger generations prioritising immediate utility.

By Sean Mitchell • 3 min read • Sun, 24th Nov 2024

Millennials

Aussie tech workers demand pay rise for office return

A new survey reveals over half of Australian tech workers would only return to the office for a salary premium, highlighting remote work's critical value.

By Sean Mitchell • 3 min read • Fri, 22nd Nov 2024

Inflation

64% of Australian tech workers mull career change in 2024

A study by Robert Half reveals 64% of Australian tech workers are contemplating a career change within the next year, driven by evolving aspirations.

By Shannon Williams • 3 min read • Fri, 22nd Nov 2024

Workforce Technology

Australian businesses to boost global hiring in 2025

Australian businesses are poised to increase hiring in 2025, with 89% looking at global talent to tackle skill shortages and embrace AI tools.

By Melania Watson • 3 min read • Thu, 21st Nov 2024

Customer Experience

Study shows personalisation key to consumer loyalty in UK

A new study reveals 51% of UK consumers prefer brands they've interacted with positively, highlighting the growing demand for personalised shopping experiences.

By Sean Mitchell • 2 min read • Tue, 19th Nov 2024