Incident management stories
By linking chat to live IT systems, Cisco is pitching AI assistants that could cut routine work while keeping engineers in control.
Businesses with distributed workforces can now get round-the-clock SASE management as 11:11 adds Cato Networks' cloud platform to its services.
The software is now helping emergency services, hospitals and authorities share real-time data as New York and New Jersey brace for the World Cup final.
Downtime from slow devices and failed apps is prompting larger firms to unify endpoint, security and experience tools, IDC says.
Businesses face greater outage exposure as cloud, automation and AI add hidden dependencies, especially when summer holidays thin IT teams.
Clients across Asia Pacific will get new AI agents, tools and sector partnerships as NCS doubles down on sovereign deployments and hiring.
Large employers could gain a clearer view of incidents and ESG risks as EcoOnline's new software replaces fragmented regional reporting systems.
Teams users can now handle critical alerts inside their usual workspace as BlackBerry extends AtHoc for faster responses to incidents.
Cloud-native teams could cut observability bills as Elastic says its rebuilt metrics engine stores data more efficiently and queries up to 30 times faster.
Verdantix's latest ranking underscores buyer demand for integrated systems, as AI and broader risk management weigh more heavily in software selection.
Security leaders can now map team gaps more precisely as the platform adds crisis simulation, AI coaching and SOC training tools.
The deployment could speed up incident response across Nebius's GPU-heavy AI cloud, where outages can leave costly compute idle and affect customers.
Most disruptions clear in minutes, but a small number of long outages can still leave sites unreachable for hours and mask real downtime.
Operations teams can now feed earlier incidents into Komodor's AI agent, helping it avoid repeat mistakes in complex cloud-native systems.
As AI spreads through core business functions, executives warn weak oversight could expose firms to deepfakes, fraud and costly incidents.
Banks and insurers face tighter resilience checks as four cloud providers come under joint UK supervision for the first time.
Developers spend just 16 per cent of their time coding, leaving Australian firms with hidden costs, slower delivery and rising AI risk.
IT teams can now manage device incidents and remote fixes from ServiceNow, cutting console-hopping and improving audit trails across Hexnode UEM.
Retailers are under growing pressure as live facial recognition flags prolific shoplifters, with June setting a record for alerts.
Australian fleets could improve audit trails and incident response by tying safety events to verified worker identities across vehicles and field sites.