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Insurance Australia Group (IAG) stories

Delta Insurance Group appoints Natasha Plesnik as senior underwriter
AIG

Delta Insurance Group appoints Natasha Plesnik as senior underwriter

Insurance professional Natasha Plesnik appointed senior underwriter at Delta Insurance NZ, supporting all liability lines, boosting expansion programme.

By Zach Thompson • 1 min read • Fri, 20th May 2022
IAG Insurance attempts to scam own employees - but not in a bad way
Phishing

IAG Insurance attempts to scam own employees - but not in a bad way

The goal is not to scam them into giving back their wages, but to test them on their cyber security awareness.

By Alex Crossan • 3 min read • Thu, 1st Jun 2017
UPDATE: IAG's NZ unit doubles 1H profit, lifts premiums on Lumley acquisition
Insurance Australia Group

UPDATE: IAG's NZ unit doubles 1H profit, lifts premiums on Lumley acquisition

Insurance Australia Group's New Zealand unit, the country's biggest general insurer, more than doubled first-half profit and lifted gross written p.

By Pattrick Smellie • 3 min read • Wed, 18th Feb 2015

Global Stories

Insurance Australia Group (IAG) stories

IAG New Zealand shifts core claims platform to cloud
Disaster Recovery

IAG New Zealand shifts core claims platform to cloud

IAG New Zealand has moved its core Guidewire ClaimCentre system to Guidewire Cloud, aiming to boost claims resilience, scale and updates.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
IAG taps Codafication's Crunchwork to streamline claims
Disaster Recovery

IAG taps Codafication's Crunchwork to streamline claims

IAG is rolling out Codafication's Crunchwork platform to unify property claims data, automate workflows and cut delays across suppliers.

By Karen Joy Bacudo • 4 min read • Fri, 30th Jan 2026
IAG partners with Adobe to personalise insurance customer journeys
Data Analytics

IAG partners with Adobe to personalise insurance customer journeys

Insurance Australia Group teams up with Adobe to use AI for personalised, seamless customer experiences across its retail insurance brands.

By Melania Watson • 3 min read • Thu, 23rd Oct 2025
NiCE honours EMEA & APAC firms for AI-driven CX excellence
Unified Communications

NiCE honours EMEA & APAC firms for AI-driven CX excellence

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

By Melania Watson • 3 min read • Fri, 4th Jul 2025
Peter Marelas appointed as New Relic Field CTO for APJ
Data Science

Peter Marelas appointed as New Relic Field CTO for APJ

New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.

By Imee Dequito • 2 min read • Thu, 4th Jul 2024
Medallia appoints Adam Maine as ANZ Country Manager
Unified Communications

Medallia appoints Adam Maine as ANZ Country Manager

Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.

By Sean Mitchell • 2 min read • Thu, 23rd Feb 2023
Catchi goes silver on Oracle partner network
Unified Communications

Catchi goes silver on Oracle partner network

Catchi goes silver with Oracle as it seeks to drive digital transformation using Oracle's Marketing Cloud automation offerings.

By Heather Wright • 2 min read • Tue, 17th Jan 2017

Stories from Other Regions

Insurance Australia Group (IAG) stories

Cloud spending in Australia to hit $22.4bn by 2026
Digital Transformation

Cloud spending in Australia to hit $22.4bn by 2026

Public cloud spending is set to reach $22.4 billion by 2026. PagerDuty and IAG offer key insights into enhancing IT operational resilience amid this cloud boom.

By Shannon Williams • 3 min read • Tue, 28th May 2024
IAG launches Cylo to boost cyber resilience for small businesses
Insurance Australia Group

IAG launches Cylo to boost cyber resilience for small businesses

IAG debuts Cylo, a cyber underwriting agency supported by CGU, to enhance cyber resilience for small Australian businesses with revenues up to AUD $10 million.

By Kaleah Salmon • 2 min read • Thu, 23rd May 2024
IAG launches hub in Singapore to drive InsurTech innovation
Partner Programmes

IAG launches hub in Singapore to drive InsurTech innovation

IAG to create InsureTech hub in Singapore, connecting the insurer to the city-state's innovation network and start-up community.

By Ashton Young • 2 min read • Mon, 20th Feb 2017