Insurance stories - Page 12

Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .

Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.

AXA's recent data breach highlights the urgent need for tighter security controls in the insurance sector, as cyber attacks target financial companies.

In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.

Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.

Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.

DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.

While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.

Hyland's EVP Ed McQuiston discusses recent acquisitions and the company's new cloud-based solution in an interview with TechDay.

AI is transforming New Zealand's finance and insurance sectors by enhancing customer-centric services and operational efficiency, says the AI Forum report.

New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.

Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.

Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.

If you own an e-bike or a drone and expect them to be covered by your current home contents insurance policy, it might pay to check the fine print.

Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.

The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.

ANZ and IBM collaborate with Suncorp to develop blockchain solution to speed up payment reconciliation in insurance industry.

Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.

Frankie will be able to provide instant responses to a variety of common enquiries to nib's new product range including benefits available.

Natural disasters push insurers to scrutinize costly business interruption claims, with losses hitting £1.4bn.