Integration Stories - Page 2

Kiwi Stories

Integration stories

Xero brings financial data into Microsoft 365 apps

Small businesses can now pull live bookkeeping data into Excel, Word and PowerPoint without leaving Microsoft 365 or exporting CSV files.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Integration stories

Software-as-a-Service

Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear

Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.

By Jake MacAndrew • 3 min read • 4 days ago

Digital Transformation

SnapLogic launches MCP Builder for AI agent integration

The launch could help firms move AI projects past pilot stage by turning existing integrations into governed tools for agents without rebuilding them.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Software-as-a-Service

Aily Labs teams up with AWS on enterprise AI agents

Large enterprises can now buy Aily's AI decision agents via AWS Marketplace, cutting procurement friction and deployment time to as little as one day.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Protection

NiCE & Sopra Steria roll out AI service centre tool

About 800 agents are already using AI guidance as Sopra Steria looks to meet a 90% call-answer target within 20 seconds.

By Sean Mitchell • 4 min read • Last week

Customer Relationship Management

3Point launches 3AIgent to speed enterprise AI use

Businesses struggling to move AI pilots into daily use may find 3AIgent useful, as it links trusted data, governance and operational control.

By Sean Mitchell • 4 min read • Last week

Data Analytics

Capgemini launches AI fan platform for Tour de France

Fans can now follow the Tour de France through tailored race narratives and 3D tracking, aiming to make cycling easier to understand in real time.

By Sean Mitchell • 4 min read • Last week

Customer Relationship Management

FIFA World Cup: Can sports bodies win fans with data?

Disjointed ticketing, commerce and app data are making it harder for clubs to spot churn, target offers and boost matchday revenue.

By Billy Loizou • 6 min read • Last week

Data governance

Google named Gartner Leader for Looker analytics again

The ranking bolsters Looker as Google pushes AI-driven analytics, with buyers weighing governance and trusted data more heavily than dashboards.

By Mark Tarre • 4 min read • Last week

Customer Relationship Management

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • Last week

Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • Last week