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UiPath survey says enterprises still piloting agentic AI
Digital Transformation

UiPath survey says enterprises still piloting agentic AI

Most large firms are yet to embed AI fully, as data, integration and governance issues keep agentic projects stuck in pilots.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tech Mahindra launches AWS centre to scale agentic AI
Manufacturing

Tech Mahindra launches AWS centre to scale agentic AI

The launch targets firms struggling to move AI from pilots into production, with a first UK deployment reporting efficiency gains of about 40%.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Mambu launches Intelligent Core for agentic banking AI
Software-as-a-Service

Mambu launches Intelligent Core for agentic banking AI

Banks could use the new platform to automate routine tasks and speed decisions, but only within strict guardrails and audit trails.

By Joseph Gabriel Lagonsin • 4 min read • This month
Appian honours Accenture, Deloitte & others in APJ
Digital Transformation

Appian honours Accenture, Deloitte & others in APJ

Public sector agencies and enterprises in Asia Pacific and Japan are using Appian partners to speed up workflows and cut manual work.

By Sean Mitchell • 4 min read • This month
Nintex unifies automation & AI in platform overhaul
Digital Transformation

Nintex unifies automation & AI in platform overhaul

Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Payouts.com picks Casper for AI agent payment settlement
Fintech

Payouts.com picks Casper for AI agent payment settlement

AI agents gain a dedicated payment rail as the partnership aims to remove reliance on human card details for software-led purchases.

By Karen Joy Bacudo • 4 min read • Last month
Kellton wins AI claims platform deal for US healthcare
Digital Transformation

Kellton wins AI claims platform deal for US healthcare

Fragmented healthcare claims workflows in the US are set to be replaced by a single AI platform, reducing manual processing and compliance risk.

By Sean Mitchell • 4 min read • Last month
Gartner urges CFOs to pilot finance AI with governance
Digital Transformation

Gartner urges CFOs to pilot finance AI with governance

Finance chiefs are being warned that weak controls, not poor technology, could make early AI agent pilots in accounting fail.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Zendesk's outcome-based pricing balances AI with human touch
Software-as-a-Service

Zendesk's outcome-based pricing balances AI with human touch

Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.

By Anthony Caruana • 4 min read • Last month
SAP names Rachel Hunter ANZ Head of AI amid growing adoption
Software-as-a-Service

SAP names Rachel Hunter ANZ Head of AI amid growing adoption

AI use in Australia and New Zealand is shifting from pilots to routine finance and marketing tasks, SAP said in a regional review.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Intelligent automation stories

Why agentic AI is the key to systems integrity
Disaster Recovery

Why agentic AI is the key to systems integrity

Tighter Australian resilience rules are pushing firms to embed governance into agentic AI before expanded access and autonomy raise compliance risk.

By Paul Arthur • 6 min read • Last week
Australian firms lose time to repetitive admin work
Software-as-a-Service

Australian firms lose time to repetitive admin work

Businesses risk wasting money on AI unless they first tackle the repetitive admin that is draining skilled staff time across departments.

By Sofiah Nichole Salivio • 5 min read • This month
EY India says agentic AI could lift treasury forecasts
Manufacturing

EY India says agentic AI could lift treasury forecasts

Treasury teams could cut forecast errors and free staff from manual work if they fix fragmented data and weak governance, EY India said.

By Karen Joy Bacudo • 4 min read • This month
Blue Machines AI launches Project Icebreaker for BFSI
Data Protection

Blue Machines AI launches Project Icebreaker for BFSI

Five Indian financial firms will get free support to shift AI pilots into live customer-service systems under a new Blue Machines AI programme.

By Joseph Gabriel Lagonsin • 4 min read • This month
Sinch partners Coderra on AI messaging for Australia
Software-as-a-Service

Sinch partners Coderra on AI messaging for Australia

Australian retailers will gain automated chat support as the tie-up combines AI agents with Sinch's messaging network across multiple digital channels.

By Sean Mitchell • 3 min read • Last month
Singapore agentic AI adoption rises to 51% in 2026
Data Protection

Singapore agentic AI adoption rises to 51% in 2026

Most firms are still using AI to speed up staff tasks rather than redesigning workflows, even as adoption jumps to 51%.

By Sean Mitchell • 5 min read • Last month
SEI adds Zocks AI assistant to adviser services ecosystem
Customer Relationship Management

SEI adds Zocks AI assistant to adviser services ecosystem

Advisers could see less admin and quicker follow-up as SEI widens its AI toolkit with software that turns client meetings into records and tasks.

By Joseph Gabriel Lagonsin • 3 min read • Last month
The new architecture of money: Stablecoins, AI and Europe's payments future
Crypto

The new architecture of money: Stablecoins, AI and Europe's payments future

Faster transfers are exposing a gap in Europe's payments systems, where firms still struggle to link money movement with data, controls and accountability.

By Murthy Maddali • 5 min read • Last month