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Xero cuts phone bill by USD $500,000 after Dialpad switch
Software-as-a-Service

Xero cuts phone bill by USD $500,000 after Dialpad switch

Unified cloud telephony has saved the accounting software group about USD $500,000 a year and simplified calls for 1,400 staff worldwide.

By Karen Joy Bacudo • 3 min read • Last week

Global Stories

IT management stories

Auvik promotes Daniel Ochoa to Chief Revenue Officer
Digital Transformation

Auvik promotes Daniel Ochoa to Chief Revenue Officer

The appointment signals Auvik's push to sell more AI tools and expand through partners as it targets growth across existing accounts and new markets.

By Sofiah Nichole Salivio • 4 min read • Last week
HCLSoftware appoints Ashish Shreykar as Vice President
Software-as-a-Service

HCLSoftware appoints Ashish Shreykar as Vice President

The hire comes as enterprise software groups race to align products with AI-driven automation, security and governance demands.

By Mark Tarre • 4 min read • Last week
Dell launches 43-inch 4K huddle conferencing monitor
Unified Communications

Dell launches 43-inch 4K huddle conferencing monitor

IT teams could cut installation and support work, as Dell's all-in-one screen targets huddle rooms with built-in audio and video.

By Sofiah Nichole Salivio • 4 min read • Last week
PDQ adds ticketing integrations & Mac vulnerability tools
Software-as-a-Service

PDQ adds ticketing integrations & Mac vulnerability tools

Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Dell launches 43-inch 4K huddle monitor in Australia
Unified Communications

Dell launches 43-inch 4K huddle monitor in Australia

Small meeting rooms could get easier to kit out as Dell's 43-inch conferencing monitor combines camera, audio and display in one unit.

By Mark Tarre • 4 min read • This month
PDQ adds ticketing integrations & macOS vulnerability tools
DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • This month
10ZiG adds multilingual support across endpoint software
Customer Experience

10ZiG adds multilingual support across endpoint software

The move could ease deployment and support for IT teams managing dispersed fleets across Europe, where local language tools are increasingly important.

By Sean Mitchell • 4 min read • This month
System administrators take centre stage on SysAdmin Day
Data Protection

System administrators take centre stage on SysAdmin Day

Their work has become more strategic as cyber security, AI and tighter budgets put extra pressure on the teams keeping systems running.

By Mark Tarre • 4 min read • Last month
Zyxel expands security governance for SMB networking
Network Infrastructure

Zyxel expands security governance for SMB networking

SMBs and managed service providers gain clearer patching and support timelines as Zyxel moves to meet rising cyber and regulatory scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

IT management stories

ManageEngine expands observability reseller push via Climb
Hybrid Cloud

ManageEngine expands observability reseller push via Climb

UK and Ireland resellers gain a steadier observability pitch as ManageEngine seeks recurring revenue through Climb Channel Solutions.

By Sofiah Nichole Salivio • 3 min read • Yesterday
SolarWinds says AI in IT service management hides costs
Software-as-a-Service

SolarWinds says AI in IT service management hides costs

Most IT teams are finding AI in service management costs more in training, data cleanup and upkeep than they expected.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
SAP study warns of AI sprawl across big businesses
Software-as-a-Service

SAP study warns of AI sprawl across big businesses

SAP's survey of 2,600 executives finds fragmented AI use is limiting returns, with data gaps and weak governance slowing rollout.

By Sean Mitchell • 4 min read • Last week
Zyxel boosts staff Wi-Fi at Maldives Marriott resort
Digital Transformation

Zyxel boosts staff Wi-Fi at Maldives Marriott resort

Staff accommodation across five blocks now has room-level coverage after a redesign overcame metal-panel walls that had weakened the resort's Wi-Fi.

By Sofiah Nichole Salivio • 3 min read • Last week
Hatz launches Activate for MSPs to scale AI rollout
Software-as-a-Service

Hatz launches Activate for MSPs to scale AI rollout

It gives MSPs a single workflow to onboard small business clients to AI, cutting manual steps and reducing shadow AI risk.

By Mark Tarre • 4 min read • This month
Work phones fuel illegal streaming cyber risk study
Malware

Work phones fuel illegal streaming cyber risk study

Malware and phishing risks are rising for UK employers as many staff use company smartphones to access illegal streams, a survey finds.

By Sean Mitchell • 4 min read • This month
AssetControl launches low-cost cloud asset platform
Software-as-a-Service

AssetControl launches low-cost cloud asset platform

Small firms can now track assets and keys from GBP £20 a month, as AssetControl targets spreadsheet-based operations with browser software.

By Karen Joy Bacudo • 4 min read • Last month