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IT operations management stories

ManageEngine launches marketplace with 170 extensions
Software-as-a-Service

ManageEngine launches marketplace with 170 extensions

Enterprises can now add more tailored IT tools after the new Marketplace passed 170 extensions and 10,000 downloads worldwide.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Virtual desktops modernised, not retired, survey finds
IT Automation

Virtual desktops modernised, not retired, survey finds

Most users are still relying on virtual desktops, but patching confidence and rising management costs are pushing IT teams to rethink operations.

By Sofiah Nichole Salivio • 4 min read • Last week
UK leads AI adoption but lags on confidence, survey shows
Digital Transformation

UK leads AI adoption but lags on confidence, survey shows

Despite the UK's strong uptake of AI and automation, only 9% of IT professionals are highly optimistic about its impact over the next two to three years.

By Sofiah Nichole Salivio • 4 min read • Last week
PDQ launches AI-assisted package builder for IT teams
Digital Transformation

PDQ launches AI-assisted package builder for IT teams

IT teams using PDQ can now draft custom deployment packages faster, as the new assistant handles routine scripting and setup steps.

By Joseph Gabriel Lagonsin • 3 min read • Last week
ScienceLogic upgrades Skylar AI & wins IDC Leader nod
Customer Experience

ScienceLogic upgrades Skylar AI & wins IDC Leader nod

IT teams may gain broader visibility and faster remediation after ScienceLogic expanded Skylar AI and was named an IDC MarketScape Leader for AIOps.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Oh Dear report says most website outages are brief
DevOps

Oh Dear report says most website outages are brief

Most disruptions clear in minutes, but a small number of long outages can still leave sites unreachable for hours and mask real downtime.

By Sofiah Nichole Salivio • 4 min read • Last month
New Relic launches Autopilot & Ground Truth for AI
Software-as-a-Service

New Relic launches Autopilot & Ground Truth for AI

Businesses running AI agents may now route incident response and observability data through New Relic's new tools, aimed at cutting operational toil.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Tanium makes Atlas AI operating system generally available
Endpoint Protection

Tanium makes Atlas AI operating system generally available

More than 1,300 organisations have adopted the platform in six weeks, as Tanium bets AI can cut endpoint security and IT workflows.

By Sofiah Nichole Salivio • 5 min read • Last month
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Last month
PagerDuty names Eric Prengel as Chief Financial Officer
Software-as-a-Service

PagerDuty names Eric Prengel as Chief Financial Officer

Howard Wilson's retirement will hand PagerDuty a finance chief with deeper banking and public-company experience as it pushes further into AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Grafana wins AI customers as observability shifts cloud
Software-as-a-Service

Grafana wins AI customers as observability shifts cloud

Rising AI workloads are pushing more firms towards managed monitoring as operational complexity and telemetry costs make self-hosted tools harder to justify.

By Sofiah Nichole Salivio • 4 min read • Last month
IP Fabric names Jonathan Korntheuer Chief Financial Officer
Software-as-a-Service

IP Fabric names Jonathan Korntheuer Chief Financial Officer

The move signals tighter financial oversight as IP Fabric steps up hiring and targets more enterprise demand for network visibility tools.

By Sean Mitchell • 3 min read • Last month
The path to autonomous operations: Why observability is the reliability layer for AI
DevOps

The path to autonomous operations: Why observability is the reliability layer for AI

Investment in AI-powered monitoring is rising as firms race to prevent hallucinations, outages and security risks in production systems.

By Bernd Greifeneder • 6 min read • Last month
Datadog launches 100 AI tools for operations & security
Software-as-a-Service

Datadog launches 100 AI tools for operations & security

The rollout aims to help customers tame rising AI-driven complexity as Datadog adds autonomous monitoring, security and agent oversight tools.

By Sean Mitchell • 5 min read • Last month

Stories from Other Regions

IT operations management stories

Autonomous IT sounds great. Here's what it actually takes to get there
Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • Last month
Infosys to modernise Valmet IT with AI-first model
Hybrid Cloud

Infosys to modernise Valmet IT with AI-first model

The deal is set to cut costs and speed issue resolution as Valmet shifts core IT operations onto an AI-led, cloud-based model.

By Sean Mitchell • 3 min read • Last month
Publicis Sapient launches AI platform for IT operations
Digital Transformation

Publicis Sapient launches AI platform for IT operations

Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK public sector IT teams struggle with AI rollout
Digital Transformation

UK public sector IT teams struggle with AI rollout

Most UK public sector IT teams lack the infrastructure and trust needed to scale AI safely, a SolarWinds survey found.

By Sofiah Nichole Salivio • 4 min read • Last month