Knowledge Management Stories - Page 8

Global Stories

Knowledge Management stories

Litera appoints Grant Hewlett as firm intelligence chief

The move puts a former legal consultant in charge of tools that help law firms monitor profitability, client work and partner economics.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 30th Apr 2026

Digital Transformation

AI response management lifts revenue, says Responsive

Nearly two-thirds of companies using AI in response workflows reported a positive return within a year, the survey found.

By Shannon Williams • 4 min read • Thu, 30th Apr 2026

Human Capital Management

TeamViewer adds AI scripting to Tia for IT support

IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Apr 2026

Data Protection

Harvey & Ansarada link up on deal document workflow

Legal teams can now feed sensitive deal files from Ansarada into Harvey without losing permissions, audit trails or governance controls.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 28th Apr 2026

Software-as-a-Service

Zapier expands AI governance controls for enterprise users

Enterprise teams can now impose one policy layer across Zapier workflows, agents and SDK-built apps as AI use outpaces governance.

By Sean Mitchell • 4 min read • Sat, 25th Apr 2026

Manufacturing

Mars expands Google Cloud AI tie-up with Gemini Enterprise

The move gives Mars staff a single AI system for search and task automation across its global Petcare, Snacking and Food businesses.

By Sean Mitchell • 4 min read • Sat, 25th Apr 2026

Data Protection

Valeo expands Google Cloud tie-up with Gemini rollout

The rollout will put Google’s AI tool in front of 100,000 staff, as the supplier seeks faster software development and tighter internal collaboration.

By Sean Mitchell • 4 min read • Fri, 24th Apr 2026

Software-as-a-Service

EcoVadis deepens Google Cloud AI partnership for growth

More than 175,000 customers could see faster service as EcoVadis rolls out Gemini Enterprise tools to automate internal work and boost productivity.

By Mark Tarre • 4 min read • Fri, 24th Apr 2026

Unified Communications

CodeRabbit launches Slack agent for engineering teams

Engineering teams can now keep decisions, fixes and costs in one place as CodeRabbit brings its AI agent into Slack.

By Catherine Knowles • 3 min read • Thu, 23rd Apr 2026

Storage

Tata Steel expands Google Cloud AI across global operations

More than 300 AI agents are now cutting turnaround times, routine HR queries and maintenance delays across the steelmaker’s global operations.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Virtualisation

Google Cloud unveils agentic enterprise infrastructure tools

The rollout aims to help businesses run autonomous AI agents more securely, while easing data, networking and sovereignty constraints.

By Sean Mitchell • 5 min read • Thu, 23rd Apr 2026

Data Analytics

Infosys expands Google Cloud tie-up for agentic AI

The deal could speed enterprise AI rollouts by packaging agentic tools for sectors from banking to healthcare, while deepening staff training.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

DevOps

Google expands Gemini Enterprise with governance features

Businesses can now let Gemini agents run for hours or days, while new controls aim to keep AI workflows traceable and secure.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Unified Communications

Google Cloud launches Gemini Enterprise Agent Platform

Customers will build and manage AI agents in one place as Google Cloud folds Vertex AI services into Gemini Enterprise Agent Platform.

By Sean Mitchell • 5 min read • Thu, 23rd Apr 2026

DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Businesses gain a single control plane for AI agents as Google Cloud folds developer tools, employee apps and partner software into Gemini Enterprise.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026