LivePerson stories
Amperity appoints Tony Owens as new CEO to drive growth
Wed, 13th Nov 2024
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crm
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data analytics
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cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Rocketlane secures USD $24 million Series B funding for CRM platform
Wed, 17th Jul 2024
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saas
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crm
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freshworks
Rocketlane has raised USD $24 million in Series B funding to enhance its AI-driven CRM platform, aiming to revolutionise client project delivery.
Zscaler's 2024 report examines AI use & rising security risks
Thu, 28th Mar 2024
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edutech
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cloud security
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zero trust security
Zscaler's 2024 AI Security Report shows a 600% surge in enterprise use of AI/ML tools despite the increasing risk of accidental data breaches.
Forter appoints Eran Vanounou as Chief Technology Officer
Fri, 23rd Sep 2022
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data analytics
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martech
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commerce systems
Forter appoints Eran Vanounou as CTO to lead product development and innovation. Vanounou brings 25+ years of technical development experience.
Consumers turn to chatbots & online messaging as COVID-19 bites
Wed, 24th Jun 2020
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crm
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uc
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
Finding your bot’s voice in a world of conversational interfaces
Tue, 6th Mar 2018
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uc
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martech
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ai
Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.