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Manhattan Associates predicts retail tech trends for 2023
Robotics

Manhattan Associates predicts retail tech trends for 2023

The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.

By Gaurav Sharma • 4 min read • Wed, 18th Jan 2023
Manhattan Associates releases new solutions for post-purchase activity
Customer Experience

Manhattan Associates releases new solutions for post-purchase activity

Manhattan Associates launches new solutions to improve post-purchase experience amid changing customer expectations. Retailers under pressure to meet demands.

By Mitchell Hageman • 3 min read • Wed, 26th Oct 2022
Understanding modern retail through the Gen Z filter
Digital Transformation

Understanding modern retail through the Gen Z filter

Reaching 'Generation Omnichannel': How retailers are adapting to the shopping habits of Gen Z, the emerging cultural and economic powerhouse.

By Richard Wright • 4 min read • Wed, 27th Jul 2022
Manhattan helping Sonepar transform distribution network
Digital Transformation

Manhattan helping Sonepar transform distribution network

Sonepare is expanding its current Manhattan Active Warehouse Management capabilities to support its ongoing global omnichannel supply chain transformation.

By Zach Thompson • 3 min read • Mon, 18th Jul 2022
New late-stage order cancellation to improve customer service
Customer Relationship Management

New late-stage order cancellation to improve customer service

Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.

By Jessie Chiang • 3 min read • Fri, 17th Jun 2022
Shortening the click-to-customer cycle through smart technologies
Customer Relationship Management

Shortening the click-to-customer cycle through smart technologies

The race to shorten click-to-customer cycle times is the biggest challenge for retailers in an omnichannel world.

By Raghav Sibal • 4 min read • Mon, 23rd May 2022
The evolution of POS technology in an omnichannel world
Customer Relationship Management

The evolution of POS technology in an omnichannel world

Retailers are redefining the connected commerce era with modern Point-of-Sale (POS) technology at the center, enabling a seamless customer experience.

By Raghav Sibal • 4 min read • Fri, 22nd Apr 2022
Orders with multiple shipments causing customer dissatisfaction
Customer Relationship Management

Orders with multiple shipments causing customer dissatisfaction

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

By Raghav Sibal • 3 min read • Mon, 21st Feb 2022
Retail trends for 2022 highlight adoption of new tech and staff retention as crucial
Supply Chain

Retail trends for 2022 highlight adoption of new tech and staff retention as crucial

New analysis predicts that the adoption of new systems will shape the retail and supply chain industry in 2022.

By Mitchell Hageman • 4 min read • Fri, 21st Jan 2022
Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Partner Programmes

Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing

Ivanti Wavelink partners with Manhattan Associates to bring voice-enablement solutions to warehousing in South East Asia.

By Catherine Knowles • 3 min read • Tue, 21st Jul 2020
Omnichannel retail outshines online-only during pandemic
Marketing Technologies

Omnichannel retail outshines online-only during pandemic

Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.

By Staff Writer • 3 min read • Tue, 12th May 2020
Infor a Leader in Magic Quadrant for warehouse management
Supply Chain

Infor a Leader in Magic Quadrant for warehouse management

Joins five other vendors in the Leader quadrant, and 13 other vendors all up in Garnter's Magic Quadrant for Warehouse Management Systems.

By Ben Moore • 2 min read • Tue, 24th Mar 2020
Small vendor uprising in thriving supply chain management software market
Supply Chain

Small vendor uprising in thriving supply chain management software market

Gartner data reveals the SCM market to be in a healthy place with huge money being made - and increasingly spread among the smaller vendors.

By Ashton Young • 3 min read • Fri, 20th Jul 2018
5 retail technology predictions from Manhattan Associates
Unified Communications

5 retail technology predictions from Manhattan Associates

The trends include next-generation customer engagement, flexible checkouts and reimagined use of artificial intelligence.

By Ben Moore • 3 min read • Fri, 9th Mar 2018

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