IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Mark Devlin stories

Mark Devlin is a thoughtful commentator on contemporary industry trends, particularly within New Zealand's evolving economic landscape. His recent stories focus on significant sectors such as the IT industry and its potential to redefine the country's brand identity, challenging traditional powerhouses like dairy. By exploring the notion that the IT sector might surpass dairy as a leading export, Devlin invites readers to consider the importance of innovation and adaptation in the face of changing market conditions.

In his article on account management, Devlin emphasizes the nuanced relationship between financial processes and brand reputation. He illustrates how effective management of accounts can be transformative, not only for maintaining revenue but also for cultivating long-term customer loyalty. This perspective offers valuable insights into how businesses can align their financial practices with broader branding strategies.

By reading Mark Devlin's stories, you can gain a deeper understanding of how different sectors can influence national branding and the pivotal role that effective account management plays in sustaining a brand's integrity and customer relations. His work encourages an exploration of the interconnectedness of industry, economy, and brand perception, providing a meaningful lens through which to view these vital aspects of business today.

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Why retailers need to prepare for a rise in AI-generated complaints

Thu, 4th Sep 2025
AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.
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Why searches for 'PR Agency Auckland' may signal growth in NZ’s tech & design sectors

Wed, 27th Aug 2025
Google searches for 'PR Agency Auckland' hit a five-year peak, signalling growing confidence in New Zealand's tech and design sectors amid export expansion.
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Why searches for “PR Agency Auckland” signal a surge in tech sector growth

Tue, 26th Aug 2025
Searches for “PR Agency Auckland” hit a five-year peak, signalling strong growth as Kiwi tech firms boost funding, launches, and international expansion.
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How to keep public trust when systems go down

Fri, 2nd May 2025
Effective communication during cyberattacks is vital to maintain public trust and protect reputations, warns PR experts from Impact PR Auckland.
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Cyber crisis comms: Lessons from a PR agency in Auckland

Wed, 30th Apr 2025
Impact PR in Auckland advises Indian businesses on cyber crisis comms, emphasising fast, transparent responses to protect trust and reputation amid breaches.
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How to control the narrative during a cybersecurity breach

Mon, 28th Apr 2025
UK organisations must act swiftly in cyber breaches, combining rapid system patches with clear, credible communication to protect their reputations.
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How to manage Communications during a cyber attack

Thu, 17th Apr 2025
A clear, calm communications plan is vital in a cyberattack, helping firms maintain trust and control amid rising digital threats.
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The eCommerce Model giving rural customers a perfect fit

Mon, 7th Apr 2025
New Zealand's Rose & Thorne is revolutionising lingerie retail with virtual fittings, ensuring rural women enjoy personalised service and inclusive sizing.
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How AI feedback can strain agency relationships

Mon, 7th Apr 2025
Recent trends show clients increasingly relying on AI for PR feedback, risking the vital human touch that underpins successful agency relationships.
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Navigating the ethics of AI in business writing

Fri, 28th Mar 2025
As AI tools revolutionise business writing, PR professionals must address ethical challenges like authenticity, accuracy, and job security in communications.
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Mastering the art of business press release headlines

Mon, 17th Mar 2025
Creating captivating press release headlines is crucial for engaging audiences and attracting media attention, as clarity and relevance can elevate your brand's visibility.
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How a boutique Auckland firm mastered the art of small-market PR

Fri, 28th Feb 2025
A boutique agency in Auckland has excelled in navigating New Zealand's challenging media landscape, providing invaluable PR services for small and multinational firms alike.
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How empathy and transparency save brands in a crisis

Fri, 21st Feb 2025
In times of crisis, brands can salvage their reputations by prioritising empathy and transparency, transforming potential outages into trust-building moments.
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Networks down but trust up: How to communicate when outages hit

Tue, 18th Feb 2025
When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.
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How CFOs can protect shareholder value when a crisis hits

Mon, 17th Feb 2025
CFOs are increasingly tasked with safeguarding shareholder value during crises, requiring effective communication to maintain confidence amidst uncertainty.
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How giving Stock Exchange announcements a human touch can boost Your brand

Mon, 10th Feb 2025
Stock exchange announcements needn't be dull; infusing them with human stories can enhance brand visibility and inspire stakeholder confidence.
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The critical role of PR in mitigating risk during mergers & acquisitions

Fri, 7th Feb 2025
In the volatile arena of mergers and acquisitions, effective public relations is essential for CFOs to manage stakeholder emotions and maintain trust.
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Is your accounts team eroding your corporate brand?

Mon, 3rd Feb 2025
Companies risk eroding their brand reputation through poor debt collection practices, as accounts teams are crucial in shaping customer perception and trust.
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How to prevent brand erosion by your accounts team

Fri, 31st Jan 2025
Effective accounts management not only collects debts but solidifies your brand's reputation, turning payment struggles into loyalty-building experiences.
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IT industry better fit with NZ brand than dairy?

Mon, 19th Aug 2013
NZ's IT sector, touted as the new leading export, might eclipse dairy, amid calls for government support to boost growth.