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Millennials Stories - Page 10

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Millennials stories

Career growth, flexibility & upskilling top 2025 work trends
Unified Communications

Career growth, flexibility & upskilling top 2025 work trends

people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.

By Shannon Williams • 5 min read • Tue, 13th May 2025
Exclusive: Workforce skills gap hits critical point in ANZ
Identity and Access Management

Exclusive: Workforce skills gap hits critical point in ANZ

Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.

By Melania Watson • 6 min read • Thu, 1st May 2025
Agentic AI helps firms boost CX satisfaction & cut costs per case
Customer Experience

Agentic AI helps firms boost CX satisfaction & cut costs per case

Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.

By Sean Mitchell • 4 min read • Thu, 1st May 2025
Irrelevant data wastes hours daily as workplace AI falls short
Digital Transformation

Irrelevant data wastes hours daily as workplace AI falls short

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

By Jed Nykolle Harme • 3 min read • Wed, 30th Apr 2025
Banked acquires VibePay to drive global Pay by Bank use
Crypto

Banked acquires VibePay to drive global Pay by Bank use

Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.

By Catherine Knowles • 4 min read • Thu, 17th Apr 2025
Generation Z challenges brands with digital preferences
Customer Experience

Generation Z challenges brands with digital preferences

A recent TP Business Insights report reveals Generation Z is the toughest customer demographic to support, influenced by their unique online communication styles.

By Shannon Williams • 3 min read • Fri, 11th Apr 2025

Stories from Other Regions

Millennials stories

AI use in Australian shopping soars, with one in three onboard
Customer Experience

AI use in Australian shopping soars, with one in three onboard

One in three Australians now use AI for shopping tasks like choosing outfits and planning meals, with adoption up 45% in the past year, study finds.

By Shannon Williams • 3 min read • Fri, 23rd May 2025
More than half of UK consumers abandon brands over bad apps
Customer Experience

More than half of UK consumers abandon brands over bad apps

Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.

By Shannon Williams • 3 min read • Thu, 22nd May 2025
AI shopping adoption in Canada grows 44% in one year
Fintech

AI shopping adoption in Canada grows 44% in one year

Adyen's report reveals 36% of Canadian consumers use AI for shopping, a 44% rise, with over half open to future AI-assisted purchases.

By Catherine Knowles • 4 min read • Thu, 22nd May 2025
Australians urged to prepare as BNPL credit reporting changes
Buy Now Pay Later

Australians urged to prepare as BNPL credit reporting changes

Australia's new BNPL rules from June 2025 bring protections but leave credit reporting and borrowing impact unclear for millions of users.

By Melania Watson • 4 min read • Fri, 16th May 2025
Gen Z Australians turning away from credit cards for BNPL
Buy Now Pay Later

Gen Z Australians turning away from credit cards for BNPL

A new report reveals 56% of Gen Z Australians dislike credit cards, favouring debit cards and BNPL services amid rising financial stress and complexity.

By Shannon Williams • 4 min read • Thu, 24th Apr 2025
Australian investors seize US volatility as trading soars
Cartech

Australian investors seize US volatility as trading soars

Australian investors are capitalising on recent US market volatility, boosting trading volumes via Tiger Brokers amid sharp S&P 500 dips and tariff-driven swings.

By Kaleah Salmon • 5 min read • Tue, 22nd Apr 2025
UK lags in workplace AI adoption, survey reveals disparity
Generative AI

UK lags in workplace AI adoption, survey reveals disparity

A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.

By Shannon Williams • 4 min read • Fri, 18th Apr 2025
AI & personalisation drive new luxury demand in Aussie dining
Data Analytics

AI & personalisation drive new luxury demand in Aussie dining

Research shows 65% of Australian restaurants use AI to enhance personalisation, boost efficiency, and meet rising consumer expectations in hospitality.

By Melania Watson • 5 min read • Thu, 17th Apr 2025
AI technology seen as solution to boost UK productivity
Productivity

AI technology seen as solution to boost UK productivity

A new survey from Celonis reveals that 81% of UK businesses struggle with low employee morale, largely due to stress and burnout affecting productivity.

By Sean Mitchell • 3 min read • Wed, 16th Apr 2025
Majority of Australians integrate AI into daily tasks
Generative AI

Majority of Australians integrate AI into daily tasks

A recent study by Robert Half reveals that 90% of Australian workers are integrating generative AI into their tasks, with 79% of employers actively promoting its use.

By Shannon Williams • 3 min read • Fri, 11th Apr 2025
AI survey reveals job fears amid workplace enthusiasm
Data Privacy

AI survey reveals job fears amid workplace enthusiasm

A new survey by Kickresume reveals a complex perspective among UK workers on AI in the workplace, with 21% facing job loss concerns despite 57% embracing AI tools.

By Shannon Williams • 4 min read • Fri, 11th Apr 2025