Mobile operators stories
Routine parcel-status checks are shifting to WhatsApp, easing pressure on support teams as Overseas Express cuts enquiries by more than 60%.
The new service could help mobile operators earn from identity services as businesses seek safer alternatives to one-time passwords.
Travellers buying eSIM data in 175 countries can now pay with stablecoins as Eskimo seeks faster checkout and wider payment choice.
Mobile operators now have a packaged way to link handset sales with recycling, as GSMA Industry Services broadens its sustainability tools.
Legacy network retirements are freeing spectrum for 4G and 5G, though operators still face slow customer migration and IoT replacement hurdles.
Existing customers will see no change to products or pricing as the renamed platform keeps SMS, MMS, WhatsApp and local support in place.
Business travellers are losing time and exposing firms to security risks as roaming charges and ad hoc connectivity arrangements pile up.
Rising smartphone fraud is pushing banks, insurers and telecoms to add scam protection without building it in-house.
Brands are moving beyond SMS, as Infobip's RCS traffic jumped 169.3% in the first half, with US interactions up 1,298.8%.
The move gives the caller-ID app a seat in standards talks as operators face mounting pressure to curb cross-border scam calls.
Remote users and field workers in Australia and New Zealand are set to drive low-earth orbit satellite mobile connections past 1.5 million by 2027.
Unresolved fraud is eroding confidence in Southeast Asia's digital economy, with scam victims often switching providers after losses.
Users of the latest Galaxy Z phones in the US can activate service immediately, without a physical SIM or Wi‑Fi, as eSIM adoption gathers pace.
Rising scrutiny over data, security and identity checks is pushing mobile operators to bake compliance into daily operations, Lifecycle Software says.
Pressure is mounting on operators to add 5G sites faster, and the tie-up offers a fibre-like route around delays in Indonesia.
Indoor and underground users on StarHub's 5G plans could see faster, more reliable connections as the operator extends coverage with 700MHz spectrum.
Participants will hear fresh evidence on scams and digital trust as Southeast Asia weighs tougher rules for a fast-growing digital economy.
More than 550,000 people in hardship have already received free mobile data as the renewed scheme seeks to connect 500,000 low-income households.
The ranking reinforces Incode's pitch to banks and platforms seeking faster checks as deepfakes and synthetic identities raise fraud risk.
Telecoms operators could keep more customer data and service revenue as the pair embed AI agents into television software.