IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Natural language processing (NLP) stories - Page 4

Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Ivo founders min kyu jung and jacob duligall 2

Ivo raises USD $55 million to grow AI contract tools

Wed, 21st Jan 2026
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digital transformation
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martech
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commerce systems
AI contract software startup Ivo secures USD $55 million Series B to speed contract review, as revenue surges 500% and UK expansion looms.
Ai retail control room analytics network end to end experiences

Talkdesk unveils new AI tools for retail & consumer goods

Mon, 12th Jan 2026
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uc
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digital transformation
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cx
Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.
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Forter unveils AI copilot to tackle surging fraud risk

Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
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LG unveils 'Affectionate Intelligence' vision at CES

Wed, 7th Jan 2026
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gaming
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robots
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martech
LG showcases “Affectionate Intelligence” at CES 2026, weaving AI through homes, cars and entertainment under “Innovation in tune with you”.
Sleek household robot in modern korean smart home with ev view

LG unveils CLOiD robot at heart of new AI strategy

Tue, 6th Jan 2026
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datacentre infrastructure
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hyperscale
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iot
LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.
Modern boardroom executives reviewing roi dashboards data pipelines

Boardrooms demand tougher AI returns & stronger data

Tue, 23rd Dec 2025
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data analytics
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digital transformation
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it automation
Boards are set to demand tougher ROI and stricter data foundations from AI projects in 2026, as natural language tools reshape data work.
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ServiceNow buys Moveworks to build AI 'front door'

Wed, 17th Dec 2025
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digital transformation
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hcm
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cartech
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
Ken brand

Exclusive: Restoke.ai brings AI 'restaurant manager' to the US

Tue, 16th Dec 2025
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data analytics
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digital transformation
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rpa
Australian start-up Restoke.ai launches its AI 'restaurant manager' in the US, promising to boost margins and automate back-of-house work.
Small seller talking to laptop automated ecommerce shipping flow

Shippo unveils AI shipping platform for agentic commerce

Thu, 11th Dec 2025
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cx
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martech
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rpa
Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.
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Spotify tests AI-style prompted playlists in New Zealand

Thu, 11th Dec 2025
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martech
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digital entertainment
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personalisation
Spotify is testing an AI-style Prompted Playlist tool in New Zealand, letting Premium users spin up mixes using everyday written prompts.
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eflow Global launches AI eComms modules with transparent fees

Fri, 5th Dec 2025
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fintech
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ai
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ml
eflow Global launches AI-powered eComms modules with transparent fees from USD $0.20 per GB, cutting compliance costs for financial firms handling digital records.
Realistic digital shield email envelope network lines digital threat icons ai email security

Abnormal AI named a leader again in 2025 Gartner email security

Fri, 5th Dec 2025
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cloud security
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phishing
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advanced persistent threat protection
Abnormal AI retains its position as a Leader in Gartner's 2025 Magic Quadrant for Email Security, praised for its AI-driven threat detection and vision.
Professionals tech finance healthcare collaborating data quality ethics ai

AI reshapes skills in tech, finance & healthcare by 2026

Fri, 5th Dec 2025
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fintech
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application security
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devsecops
By 2026, AI will transform skills across tech, finance, and healthcare, requiring new expertise in data quality, trust, and ethical governance, says OpenText.
Enterprise data platforms cloud ai neural networks secure integration analysis

Snowflake & Anthropic partner for USD $200m Claude AI deal

Thu, 4th Dec 2025
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data analytics
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martech
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cdp
Snowflake and Anthropic partner in a USD $200m deal to embed Claude AI agents in enterprise data platforms, enhancing secure, multi-step data analysis.
Modern office computers audio waveforms people speaking into microphones voice interactions

Gradium secures USD $70 million to launch AI voice platform

Wed, 3rd Dec 2025
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llms
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ai
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customer service
Paris-based Gradium raises USD $70 million to launch an AI voice platform offering expressive, low-latency, multilingual voice interactions for enterprises and developers.
Business analyst reviewing ai driven global market trends on screens

EIU launches AI tool to aid decision-making in global markets

Tue, 2nd Dec 2025
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data analytics
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genai
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ai
EIU unveils Viewpoint AI, a tool that uses generative AI to simplify global market insights and support strategic decision-making in over 200 markets.
Person using laptop home shopping items clothes electronics virtual assistant

OpenAI unveils ChatGPT shopping research with tailored guides

Wed, 26th Nov 2025
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data privacy
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transparency
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online shopping
OpenAI introduces a ChatGPT shopping tool offering personalised guides and real-time product comparisons to aid informed buying decisions across various categories.
Interconnected cloud icons networked data nodes secure data flows digital locks

Cloudera enhances data access, automation & governance for AI

Fri, 21st Nov 2025
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hybrid cloud
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multi-cloud
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data fabric
Cloudera's new platform update integrates AI automation and unified governance to enhance data access and support hybrid, multi-cloud enterprise environments.
Business professional analyzing colorful data charts robot assistant ai procurement

RobobAI unveils Agent Bob to transform procurement insights

Fri, 21st Nov 2025
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private cloud
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data analytics
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digital transformation
RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.