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New Relic stories

Financial services warm to observability for enhanced customer experiences

Financial services and insurance sectors enhance client experiences with observability, according to New Relic's report, as they modernise tech stacks amidst rising multi-cloud, AI, security, and customer-management demands.

By Kaleah Salmon • 3 min read • Thu, 18th Jan 2024

Dynatrace

Groundcover appoints industry veteran Paul Trebe as Vice President of Sales

Groundcover, an innovator in cloud-native monitoring, has named Paul Trebe, industry veteran, as VP of Sales.

By Imee Dequito • 2 min read • Thu, 30th Nov 2023

Customer Experience

Why retailers need to embrace modern observability to thrive this holiday season

Today, the retail industry faces new macroeconomic challenges, with the rapid increase in energy costs, high inflation, and supply chain disruptions.

By Kris Day • 3 min read • Mon, 20th Nov 2023

Hyperscale

New Relic launches industry-first AI powered app performance monitoring solution

New Relic unveils the industry's first AI application performance monitor, providing unprecedented visibility into AI stacks.

By Imee Dequito • 4 min read • Wed, 15th Nov 2023

Network monitoring

Retail sector sees US$10 million annual returns from observability

New Relic's State of Observability for Retail report shows how observability brings huge business value, with firms reporting $5m in total value per year.

By Catherine Knowles • 2 min read • Fri, 27th Oct 2023

Artificial Intelligence

APAC firms need a clear MTTR strategy to combat costly downtime

Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.

By Jason Leonidas • 5 min read • Thu, 26th Oct 2023

Data Analytics

Defining effective service level indicators and objectives

The right SLIs and SLOs help ensure high-quality service delivery and customer satisfaction, especially when combined with a robust observability strategy.

By Peter Marelas • 2 min read • Tue, 3rd Oct 2023

Platform-as-a-Service

New Relic launches Session Replay to optimise digital experiences

It provides engineers vital context through a video-like playback feature, including privacy controls to reproduce and resolve issues faster.

By Gaurav Sharma • 4 min read • Thu, 28th Sep 2023

IT Industry

New Relic releases 2023 Observability Forecast Report

The industry's most extensive observability-focused study has revealed outages cost AUD $11 million annually as tool sprawl persists.

By Kaleah Salmon • 4 min read • Wed, 13th Sep 2023

AIOps

New Relic enhances AIOps with AI recommended alerts

Engineers can uncover alert coverage gaps and easily generate new alerts with AI-driven recommended conditions as part of the New Relic all-in-one platform.

By Shannon Williams • 3 min read • Fri, 25th Aug 2023

Digital Transformation

Are we still talking about Digital Transformation?

Companies of all sizes are digitising their business processes to improve efficiency, streamline operations, and provide better customer experiences.

By Virginia Galaron Herrera • 3 min read • Tue, 15th Aug 2023

Customers

Virgin Australia uses New Relic to enhance online services

Virgin Australia has deepened its partnership with New Relic to enhance the delivery of online services to its customers.

By Kaleah Salmon • 3 min read • Wed, 9th Aug 2023

DevOps

New Relic launches interactive application security testing

New Relic introduces New Relic Interactive Application Security Testing (IAST) to help engineers mitigate security risks.

By Shannon Williams • 3 min read • Thu, 27th Jul 2023

Application Performance Monitoring

Consolidating tech tools: Key to strong system health

Relying on multiple tool sets causes the creation of data siloes, which means that forming a clear picture of system health is nearly impossible.

By Kris Day • 3 min read • Thu, 27th Jul 2023

Clean technologies

New Relic releases ESG Impact Report for Fiscal Year 2023

New Relic, the observability company, has published its second annual environmental, social, and governance (ESG) 2023 Impact Report.

By Kaleah Salmon • 4 min read • Thu, 13th Jul 2023

Virtualisation

Take steps to future-proof digital transformation projects

Digital transformation projects have been the driving force behind many technology investments in recent years.

By Ned Lidbury • 4 min read • Fri, 30th Jun 2023

Application Security

New Relic launches next evolution of APM for engineers

New Relic launches APM 360, an evolution of application performance monitoring providing daily insights for engineers.

By Catherine Knowles • 3 min read • Wed, 28th Jun 2023

DevOps

Applying a digital first mindset to bridge the legacy divide

Through the adoption of a technology-first mindset, even companies with significant legacy can implement strategies to innovate and accelerate change.

By Jason Leonidas • 4 min read • Tue, 23rd May 2023

Application Performance Monitoring

New Relic ups the ante for infrastructure monitoring

New Relic announces integrated experience for infrastructure monitoring and APM that correlates health and performance in real-time.

By Catherine Knowles • 4 min read • Fri, 19th May 2023

Platform-as-a-Service

New Relic launches its generative AI observability assistant

It will allow engineers to use natural language and AI to monitor, debug, secure, and improve the software stack and remove barriers to adopting observability.

By Gaurav Sharma • 4 min read • Wed, 3rd May 2023