One NZ stories
Customers now get new mobile services activated in under ten minutes, after One NZ used AI to replace a 10-day process.
AI projects stall without trust, process changes and staff buy-in, and the firms that adapt fastest are likely to gain the edge.
Customers could see faster upgrades and lower duplication costs as regulators weigh a joint mobile network venture that may reshape New Zealand telecoms.
Businesses that treat AI as a mere efficiency tool risk missing bigger gains from redesigning workflows, according to One NZ's Chief Executive Officer.
New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.
Verified climate targets have pushed One NZ to cut its reported Scope 1 and 2 emissions 82% from a 2024 baseline by FY2026.
Weather-related outages are pushing technology firms to treat resilience as vital as emissions cuts, with connectivity now a business continuity issue.
Buyers in New Zealand gain a wider choice of Motorola handsets, with seven new models spanning entry-level 5G phones to a NZD $3,499 foldable.
The telecoms group is turning to an internal finance chief to keep strategy on track as Jason Paris steps down after nearly eight years.
Support for core Oracle and billing systems is freeing One New Zealand to shift staff and budget towards AI work without major upgrades.
Customers saw One NZ extend its five-year lead after umlaut ranked it ahead of rivals in every category across New Zealand.
Enterprise customers at One NZ now get mobile services in minutes, after the telco linked Salesforce, Oracle and internal systems with UiPath.
Rising demand and tighter economics are squeezing network spending, with One NZ warning New Zealanders could feel slower progress in coverage and resilience.
Confidence is lagging behind AI use in New Zealand, with most users still wary and many saying they would walk away over misuse.
Customers in New Zealand can now buy lower-cost refurbished iPhones as the operator tests demand for circular phone sales.
Technology leaders say the country risks falling further behind as AI adoption, cyber threats and rising costs outpace progress.
The hires bolster Advantai's push across Australia and New Zealand as demand rises for firms helping brands launch mobile services.
Leadership continuity will be tested as One NZ promotes two insiders and hires Sonia Fernandes before Nick Judd takes over as Chief Executive Officer.
Remote users and field workers in Australia and New Zealand are set to drive low-earth orbit satellite mobile connections past 1.5 million by 2027.
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
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