Online shopping stories - Page 4
Black Friday peak as AI fuels longer online shopping wave
Sat, 10th Jan 2026
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cx
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martech
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commerce systems
Black Friday still delivered the peak online surge, but AI-driven search stretched shopping demand across a longer November window.
Forter unveils AI copilot to tackle surging fraud risk
Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Study finds value for money eclipses speed & price
Thu, 8th Jan 2026
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cx
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martech
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commerce systems
Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.
Black Friday fuels record December spike in returns
Wed, 7th Jan 2026
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martech
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supply chain
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omnichannel
Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.
Perforce CTO forecasts rise of context & agentic AI
Tue, 6th Jan 2026
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robots
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devops
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
From click to delivery: How bad data breaks the eCommerce experience
Tue, 30th Dec 2025
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cx
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martech
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commerce systems
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Study finds value for money trumps price in eCommerce
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Akamai & Visa join forces to secure AI shopping
Thu, 18th Dec 2025
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digital transformation
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biometrics
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fintech
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Reolink unveils Boxing Day deals on 4K security kit
Tue, 16th Dec 2025
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iot security
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iot
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smart home
Reolink launches Australian Boxing Day sale with up to 48% off 4K home security kits, led by the Go Ultra solar 4G camera bundle.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
AI agents to transform enterprise, retail & security by 2026
Wed, 10th Dec 2025
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uc
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devops
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digital transformation
AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.
AI-driven cybercrime to reshape online trust by 2026
Wed, 10th Dec 2025
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mfa
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crypto
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phishing
AI-fuelled cybercrime will outpace human intuition by 2026, as deepfakes, emotional scams and synthetic identities erode online trust.
Infobip sees Black Friday rich messaging volumes surge
Tue, 9th Dec 2025
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uc
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cx
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martech
Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
Softonic issues guide to avoid scams in festive sales
Tue, 9th Dec 2025
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firewalls
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data protection
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vpns
Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.
Viral festival moment boosts demand for Huski flutes
Mon, 8th Dec 2025
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e-commerce
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amazon
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social media
A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
UK sees world's highest Black Friday growth led by loyalty spend
Fri, 5th Dec 2025
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cx
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martech
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ai
UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.