Results:

Techday spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.More

"We can isolate issues and resolve them much more quickly now, which really helps us keep our internal users and our customers happy.” More

"As dependence on the cloud increases, it requires organisations to employ data management strategies that are robust, yet flexible enough to aid their transformation, while mitigating risks."More

"A major portion of the contracts expiring in 2020 are in the infrastructure outsourcing and business process outsourcing areas."More

"As the large part of ongoing development is looking promising, 2020 may bring further advancements, especially if new technologies and solutions will be integrated and adopted on a wider scale."More

New research from GlobalData shows that the business process applications market will surpass US$93 billion within the next three years.More

With changing demands from both internal and external customers, CFOs are having to invest in emerging technologies and capabilities to meet demands."More

Observability is the answer for when traditional monitoring won’t suffice, and when modern software teams need to play offense with software.More

Talend, ManageEngine and Cohesity share their predictions for how enterprise technology will develop.More

Companies must overcome several key challenges associated with AI in order to reap the benefits and become successful.More

At the forefront of this engagement experience will be newer mobile technologies such as WhatsApp Business, Apple Business Chat and Google’s use of RCS on Android devices. More

An organisation’s security team must be invited to the table when a transformation project is in the early planning stages, Zscaler says. More

Australian and New Zealanders are happy to embrace a full range of self-serve and human customer service options, placing the highest premium on speed, knowledge, and accuracy of outcomes.More

"This will be primarily be driven by the increasing number of global companies expanding their base in the region and partnering with agile business partners to provide them with the required services."More

As organisations throughout Australia make plans for the year ahead, it’s worth considering some of the ‘big picture’ forces that will shape the business environment in coming months, Veritec says. More

The company had attempted to overhaul CRM in the past, with vendors shoehorning systems into the company without properly understanding the processes. More

Software still isn’t solving basic issues that have long given customer-facing employees headaches.More

Nintex has added visual BPM and no-code RPA capabilities to its platform in the last 18 months and earned its 3rd Aragon Research Women in Technology Award.More

Trend Micro Cloud One automates and simplifies cloud security to give organisations the flexibility they need to meet their most strategic cloud priorities.More

Galaxy 42 is a national consulting business that specialises in providing services to implement, enhance, support and integrate the TechnologyOne application suite. More

It allows for real-time sharing of incident details, resource location, hazards, and warnings as well as status tracking between agencies.More

Accounts payable automation streamlines the invoice processing workflows in an organisation, Upstream Solutions says. More

The State of Application Experience (AX) report shows that in more established environments, IT professionals are finding it increasingly difficult to add new applications. More

Now clients can deploy Pega with Kubernetes on AWS, Microsoft Azure, Google Cloud, Pivotal, and Red Hat while removing technical lock-in, according to the company.More