"Sny disconnect between SOC leadership, and those on the ground managing day-to-day operations – no matter how small - should signal an alarm bell."

CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.

Year-over-year growth was around 4%, which slightly outpaced the worldwide GDP growth rate.

New research by State Street has revealed that the trend toward outsourcing data management is showing no sign of slowing.

When attempting to decide whether outsourcing may be right for your organization, you’re likely to encounter myths and misperceptions.

The findings come from the analyst’s newly published market analysis perspective report.

The IT services and business services market is being aided by demand for technology outsourcing and project oriented services as companies seek DX.

DX is helping drive IT outsourcing spend upwards in the Philippines, but multiyear and multimillion-peso deals are decreasing says IDC.

These two new regions in Canberra will complement Microsoft’s existing cloud services currently delivered from Sydney and Melbourne.

“Under the ownership of Partners Group, it will be an enhanced version of business as normal led by the existing management team."

The spectrum for how to modernize an existing data center is quite wide, and the cost/benefit scenarios differ.

Each data center is somewhat different and the approach to modernization could vary depending upon the individual circumstances.

A recent report suggests Indonesia’s data center industry has the potential for future growth as the nation drives a shift to outsourcing.

Three years ago, barely one in every four dollars in Asia Pacific ACV was spent in the as-a-service space. Now it is capturing 53% of the market.

The Asia-Pacific as-a-Service industry is growing and has now surpassed traditional outsourcing levels for the very first time.

Dimension Data has launched what it says is New Zealand's first global, enterprise-class cloud platform with local support, promising to take on its competitors on multiple fronts.

Outsourcing ICT is unlikely to reduce the actual costs of ICT operations as opposed to offshoring.

While planned new adoption of ITO remains positive, constrained IT budgets, an evolving ITO delivery model, economic conditions and cost-focused buyers are limiting the growth potential of the market.

Outsourcing is proving its worth to private and public sector organisations around the world...

Outsourcing is probably one of the most debated topics within the software industry, read here for the pros and cons.

Outsourcing is a bit of a yo-yo for a lot of companies. Donovan Jackson attempts to determine where to draw the line, therefore, answering a ‘how long is a piece of string’ question…

Outsourcing is a bit of a yo-yo for a lot of companies. Donovan Jackson attempts to determine where to draw the line, therefore, answering a ‘how long is a piece of string’ question…

Outsourcing is a bit of a yo-yo for a lot of companies. Donovan Jackson attempts to determine where to draw the line, therefore, answering a ‘how long is a piece of string’ question…

Outsourcing is a bit of a yo-yo for a lot of companies. Donovan Jackson attempts to determine where to draw the line, therefore, answering a ‘how long is a piece of string’ question…