IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Process automation stories - Page 21

Friendly robot assisting person computer ai customer support automation

Freshworks launches Freddy AI Agent Studio for autonomous support

Thu, 12th Jun 2025
#
saas
#
digital transformation
#
cx
Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.
Office desk automated document processing data charts scanner

Adeptia unveils AIDP to boost enterprise document automation

Thu, 12th Jun 2025
#
data analytics
#
digital transformation
#
rpa
Adeptia launches AIDP, an AI-driven document processing tool, to enhance automation and data accuracy for enterprises in regulated sectors.
Customer retention diverse people software icons reduced saas churn modern vivid business

Keep them coming back: How to reduce SaaS churn rates

Wed, 28th May 2025
#
saas
#
crm
#
digital transformation
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
Techday f 5182be0d4e784d276117

Nintex launches Solution Studio to simplify business automation

Fri, 23rd May 2025
#
digital transformation
#
it automation
#
rpa
Nintex launches Solution Studio, a portal enabling businesses to build custom AI-powered automation to streamline workflows and enhance operational efficiency.
Techday f 84d3fd35683e5790223b

Blackstone eIT & Nintex launch AI platform for risk control

Thu, 22nd May 2025
#
digital transformation
#
edge computing
#
rpa
Blackstone eIT and Nintex have launched an AI platform combining vision intelligence and workflow automation to boost real-time risk management across industries.
Techday f a763be0b14178c7a97dc

Hapag-Lloyd selects Camunda to automate shipping processes

Thu, 22nd May 2025
#
digital transformation
#
hyperscale
#
cx
Camunda partners with Hapag-Lloyd to upgrade process orchestration in its Freight Information System, boosting automation and customer experience globally.
Techday f c8cba525d68bdc0d379c

Red Hat Enterprise Linux 10 brings AI & post-quantum security

Wed, 21st May 2025
#
devops
#
hybrid cloud
#
hyperscale
Red Hat launches Enterprise Linux 10, featuring AI integration, enhanced security with post-quantum cryptography, and hybrid cloud support for enterprises.
Techday f 0674a413f10d0c709ff3

UiPath unveils integration to orchestrate Microsoft Copilot agents

Tue, 20th May 2025
#
saas
#
uc
#
digital transformation
UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.
Techday f bbd1e278782bfc056087

Cathay boosts efficiency with expanded automation & AI tools

Fri, 16th May 2025
#
digital transformation
#
cx
#
martech
Cathay Airways boosts operations with UiPath AI, deploying 160+ bots across 20 departments to enhance efficiency and customer experience post-pandemic.
Techday f 05f41ff320b571d79366

Boomi unveils Agentstudio for AI agent lifecycle & integration

Thu, 15th May 2025
#
digital transformation
#
hyperscale
#
ai
Boomi launches Agentstudio, a no-code AI agent platform with new AI tools and expanded Amazon Bedrock support, enhancing enterprise automation and integration.
Techday f fce75e05321550b42141

GenAI promises manufacturing boost but firms lack readiness

Mon, 5th May 2025
#
digital transformation
#
edge computing
#
iot
Manufacturers see generative AI as key to transformation but 92% lack the tech and policies needed, says NTT DATA research across 34 countries.
Techday f eaa955a67fa62f0c4f9c

Acuity launches Agent Fleet AI to boost efficiency for banks

Thu, 1st May 2025
#
digital transformation
#
fintech
#
rpa
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Network

Appian unveils platform update with agentic AI & data fabric

Wed, 30th Apr 2025
#
document management
#
digital transformation
#
ecm
Appian unveils new AI capabilities and data fabric enhancements to help organisations build scalable, intelligent process applications with improved automation and search.
Techday f f97cd8a9b16af28c14d7

ANZ firms ramp up AI agent adoption to stay competitive in 2025

Wed, 23rd Apr 2025
#
uc
#
hybrid cloud
#
data analytics
Australian and New Zealand firms are rapidly expanding AI agent investments, with 91% deeming it vital for staying competitive, says Cloudera survey.
Techday f 72624fbda4c98ca31f43

Infor launches Velocity Suite to speed up business workflows

Thu, 17th Apr 2025
#
digital transformation
#
rpa
#
genai
Infor unveils Velocity Suite, a toolset using AI and automation to streamline business workflows and boost efficiency for diverse industries globally.
Techday f 25d0594382a4d99b8cc6

Data privacy, cost & legacy barriers slow enterprise AI

Thu, 17th Apr 2025
#
data analytics
#
digital transformation
#
cx
Research from Cloudera reveals data privacy, legacy systems, and cost hinder global enterprise AI growth despite 96% of IT leaders planning increased adoption.
Techday f 7e5101f19dbd6602daaf

OpenText launches Project Titanium X with CE 25.2 update

Fri, 11th Apr 2025
#
supply chain
#
cybersecurity
#
opentext
OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.
Techday f 366b1e0f71ad7b610daa

Nintex unveils new AI features for business automation

Wed, 9th Apr 2025
#
digital transformation
#
lcnc
#
genai
Nintex has unveiled advanced generative AI features to enhance business automation, streamlining processes for mid-market firms and large enterprises.
Terry smagh  infor senior vice president and general manager for asia pacific and japan

Transforming manufacturing: The power of AI in Industry 5.0

Tue, 25th Mar 2025
#
data analytics
#
iot
#
supply chain
As manufacturing gears up for Industry 5.0, AI investments in the Asia Pacific are set to rise, boosting productivity by USD $1.6 trillion by 2027.
Techday bf05804521dacbc5eb7d

NICE unveils CXone Mpower Orchestrator for service AI

Wed, 19th Mar 2025
#
uc
#
cx
#
martech
NICE has launched CXone Mpower Orchestrator, claiming it as the first solution for complete end-to-end automation in customer service via a single AI platform.