IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises

Qualtrics news stories - Page 3

Story image
Customer experience
Six tips for developing successful voice of customer programs
"The best practice is for marketers to take control of their VoC programs to drive a customer-driven organisational culture."
Story image
Employment
Employee engagement surveys crucial to organisational change
Employee engagement surveys are one of the crucial drivers in delivering and enhancing employee engagement programs, according to Qualtrics.
Story image
Customer experience
The best customer feedback channels - and how to pick them
"Central to VoC programme success is choosing the right customer feedback channel."
Story image
Australian Government
Aussie Govt should make better use of survey data
The Government could do well to make better use of survey data from the public in order to gain a better understanding of people’s needs and wants.
Story image
Qualtrics
Kiwis unproductive, unfriendly and don’t care about work attire
Kiwi aren’t so keen on socialising with coworkers, don’t regard formal dress for work important & are slightly less productive than global averages.
Story image
Data
Employee engagement the secret to business success
"Employees are the lifeblood the organisation and employee engagement directly affects the bottom line and determines overall company performance."
Story image
Customer experience
Integrating customer experience + employee engagement programs crucial
"If you don’t have happy employees, then you are unlikely to have happy customers,"
Story image
Millenials
How to get a slice of the millennial money pie
“They have grown up as ‘digital natives’ and many don’t even remember a time before smartphones, wireless connectivity, and broadband internet.
Story image
Qualtrics
Business rushing CX programs, says Qualtrics
"While most companies recognise the importance of keeping customers at the forefront of everything they do, few have been able to do so effectively."
Story image
Cloud
Qualtrics and iModerate partner to deliver more data insight
Qualtrics has entered into a partnership with insights firm iModerate in a move the hopes to deliver better data insights to organisations.
Story image
Qualtrics
More organisations adopting 360-degree assessment reviews
"If the purpose of a 360-degree review process is not made clear to an employee up front, it can lead to uncertainty and concern for the employee."
Story image
Qualtrics
Aussies in it for the money
A new survey has found salary as the top consideration for Australians when looking for work. Interestingly, Aussies are also the least productive.
Story image
Competition
Have you heard? Customer experience is where it's at
“Creating an exceptional customer experience isn’t easy but it does deliver real benefits through improved customer loyalty and increased revenues."
Story image
Digital Marketing
Data analytics, mobility and cloud accelerating business decisions
Mobility, social media, and other new technology provide increasingly-flexible platforms with which to find the right engagement methodology."
Story image
Gender bias
How do tech CEOs really view gender diversity?
One of the primary barriers is the belief that enough qualified female candidates do not exist.
Story image
Business Intelligence / BI
Employees are the heart of your business, but are they happy?
"Measuring employee engagement is important to help maintain engagement levels and identify opportunities to improve engagement."
Story image
Cloud
Analytics not enough, according to expert
“Website analytics can tell you a great deal about what happened but not why those things happened.”